New York Fries Hillcrest Mall

4.0
154 reviews

About

Restaurant
New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

New York Fries Hillcrest Mall
9350 Yonge Street, Richmond Hill, ON
L4C 5G2, Canada

Hours

Reviews

4.0
154 reviews
5 stars
101
4 stars
15
3 stars
5
2 stars
4
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the fries for being delicious, hot, and well-seasoned, although there were complaints about undercooked fries and missing toppings like gravy.

Service Issues

Mixed feedback on service; while some staff were described as friendly and efficient, others were reported as rude or unprofessional, leading to negative customer experiences.

Consistency

Many customers noted that the food quality and service can vary significantly between visits, with some expressing disappointment in recent experiences compared to past visits.

Cleanliness

There were complaints about cleanliness at certain locations, with some customers reporting unsanitary conditions.

Customer Experience

Overall, customer experiences were inconsistent, with some enjoying their meals and service while others reported feeling disrespected or ignored.
  • AA
    Abel
    Nov 15, 2025
    2.0
    Delivery Uber. 2 dogs….extra mustard and ketchup doesn’t mean 1 pack each. And utensils actually mean utensils.
  • SS
    Stan
    Aug 16, 2025
    4.0
    Always consistent, but should rebrand all locations to Canadian Fries
  • NJ
    Norma Jones
    Jul 11, 2025
    1.0
    They had a free snack fries offer for Society Loyalty member. The lady working there was sighing and giving disappointing facial expression when I ordered the fries. So rude. Why offer promotions then?
  • UH
    Umbreon Hmmm
    Jul 6, 2025
    5.0
    Absolutely delicious! The fries are always hot, crispy, and perfectly seasoned. Love the variety especially the poutine! Great and quick service.
  • CK
    Curtis Kwan
    Jul 6, 2025
    5.0
    kiyeon’s recommendations were sooo good. Ben was masterful with the fries and Mike was great with the sauce distribution!

Frequently Asked Questions About New York Fries Hillcrest Mall

What types of services does New York Fries Hillcrest Mall offer for picking up your order?

New York Fries Hillcrest Mall offers in-store pickup and delivery services for your convenience.

What are the operating hours of New York Fries Hillcrest Mall?

The restaurant is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.