Brand Certified
McDonald's
3.8(2071 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1383 16th Avenue, Richmond Hill, ON
L4B 0E2, Canada
Certified by McDonald's • Feb 22, 2026
(905) 237-6571
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.8
2,071 reviews
5 stars
817
4 stars
610
3 stars
351
2 stars
98
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers reported inconsistent service quality, with some experiencing fast and friendly service while others faced long waits and rude staff.
Food Quality
Several reviews highlighted problems with food quality, including incorrect orders, cold items, and concerns about cleanliness leading to food safety issues.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Customer Experience
While some praised exceptional customer service from specific staff members, others reported negative interactions with management and staff.
- KAKyle Amarasena1 day ago5.0This location has lots if seating and great service.
- NFNatalie Fernando3 days ago5.0Pretty good! Come here often, though there’s usually a line for drive through
- AKAhmed al khulaidiFeb 13, 20265.0This the best branch i have was very happy costumer service From the store mangaer very Thank you very much
- KBkailash baskarFeb 12, 20262.0Very bad customer service
- HAHenrietta AkitFeb 3, 20265.0Best coffee on a cold wintry day. Best muffins, hot cakes and sausages.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1383 16th Avenue, Unit 1?
McDonald's is open 24 hours a day, 7 days a week, every day from 00:00 to 23:59.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24/7, all week from 00:00 to 23:59.
Can I get delivery from this McDonald's at any time?
Yes, delivery service is available 24 hours a day, 7 days a week.
What pickup options are available at this McDonald's?
This location offers both in-store pickup and delivery.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner.
What payment methods does this McDonald's accept?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
What is the attire at this McDonald's?
Casual attire is appropriate for visiting this location.
Is there a pharmacy near McDonald's at 1383 16th Avenue?
Yes, Guardian - Atlas Pharmacy and Atlas Pharmacy are nearby, convenient for picking up prescriptions before or after your meal.
Are there other dining options near McDonald's on 16th Avenue?
Yes, nearby restaurants include St. Louis Bar & Grill, Kome Shokudo (Japanese and fast food), 大槐树兰州拉面 (Chinese), Magic Noodle, and Zoup! 16th & Leslie (salad and soup).
What nearby services can customers access around McDonald's at 16th & Gra?
Nearby services include tutoring centers like Mathnasium and Distinct Learning Centre, optometry services at Mitri Optometry, healthcare at BeaverCreek Health Centre, and home improvement stores like Modern Reno Plus.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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