Subway

3.9
262 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Primrose Subway® Restaurant at 635717 Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
635717 Highway, Primrose, ON
L0N 1S8, Canada

Hours

Reviews

3.9
262 reviews
5 stars
119
4 stars
71
3 stars
25
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and lack of accountability for mistakes.

Food Quality

Several reviews mentioned issues with food quality, including stale bread, insufficient toppings, and incorrect orders.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty washrooms and unsanitary conditions.

Staff Performance

Feedback indicated that staff were often disorganized and lacked basic customer service skills, affecting overall service efficiency.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the cost of food was too high relative to the quality and quantity received.
  • CC
    corinne
    Nov 17, 2025
    1.0
    I used to order a lot of my kids’ elementary school lunches through the app with no issues. However, they recently made an error on my child’s sub that had already been given to them for lunch. I called and emailed, even asked for a manager, and received no response at all. There was zero accountability for their mistake and absolutely no customer service. I will not be ordering from them again.
  • JW
    Joe Wiscombe
    Sep 17, 2025
    3.0
    Lousy service
  • MR
    Matt Rohrbacher
    Sep 9, 2025
    5.0
    Fast friendly service
  • HF
    Helen Fraser
    Sep 8, 2025
    2.0
    I have been in three times to order a sub. The first time the bread was burned. I decided to order a turkey sub the next time so it would not need to be toasted. Today I decided to try the steak and bacon sub again and the servers needed a lot of directions to make it and all J added was cheese and bacon. I specifically asked twice for my receipt and when I paid I asked again and the fellow on cash said it was in the bag. When i got home there was not receipt. Which I needed for my income tax. The store is short staffed and one fellow speaks very little English. I have been there three times recently and have had two bad experiences.
  • JS
    Jagroop Singh
    Aug 15, 2025
    5.0
    Must visit. Location is soo gud.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Primrose?

The Subway restaurant is located at 635717 Highway, Unit #10, Primrose, ON, L0N 1S8, Canada.

What are the operating hours of the Subway at 635717 Highway?

The Subway in Primrose is open Monday to Friday from 8:00 AM to 11:00 PM, and on weekends from 9:00 AM to 11:00 PM.