Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or inattentive service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
The food quality received mixed reviews, with some customers enjoying their meals while others found them lacking or unsatisfactory.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about hygiene issues and messy conditions.
Staff Performance
While some staff were commended for their friendliness and efficiency, others were criticized for poor attitudes and lack of attention.
CM
Calvin McLaughlin
3 days ago
5.0
I don’t know Southernland personally, but he genuinely makes it feel like I do. Every time I visit McDonald’s, he’s warm, welcoming, and consistently friendly. I used to eat at Subway frequently when he worked there, largely because of the exceptional service he provided. Once I realized he was working at the Port Perry McDonald’s, I found myself going there instead.
People like Southernland are the reason businesses thrive. His personality is infectious—he’s genuine, intelligent, and clearly hardworking. Employees like him create loyal customers and positive experiences that can’t be taught. Southernland is the type of person who should be in a leadership role, and talent like his can easily be lost if it isn’t recognized and valued.
CC
Collin
Dec 27, 2025
5.0
Came at 10 p.m. and burger was soft
MM
Mitch
Dec 5, 2025
5.0
Went last night, and I got to say... I received the most perfectly assembled big mac I've ever bought in my entire life...to the artist behind this masterpiece... BRAVO good sir, BRAVO!!!
WN
Wayne North
Nov 22, 2025
5.0
Port Perry McDonalds is the best McDonald's that I know. The food always tastes better than other McDonald's in Ontario.
BL
Brad Lodge
Oct 19, 2025
4.0
Swung by Port Perry McDonalds late last night with my heart set on the glorious cheesecake Oreo McFlurry only to be told ....they were out of cheesecake topping...tragic..emotional damage was real.....BUT.... credit where its due....the young legend running the place solo at 11 pm was holding it down like a champ....McDonalds may have run out of cheesecake topping but not hard workers.