Dairy Queen Grill & Chill

2.6
526 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1881 Scugog St, Port Perry, ON
L9L 1H9, Canada

Hours

Reviews

2.6
526 reviews
5 stars
108
4 stars
81
3 stars
57
2 stars
32
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with how they were treated.

Food Quality

Many customers reported poor food quality, including stale items and incorrect orders, leading to disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and questionable food handling practices.

Management Issues

Feedback indicated significant problems with management, including poor customer service policies and lack of responsiveness to complaints.

Pricing Concerns

Customers frequently noted that prices were high relative to the quality of food and service received.
  • MG
    Michelle Gibbs
    1 day ago
    5.0
    The best thing to happen to DQ port is the new owners and staff D.C. was the staff we had to day and she was awesome
  • RD
    Rahil Deliwala
    2 days ago
    5.0
    Stopped by the Dairy Queen in Scugog recently and it was a nice little treat during the colder months. The staff were friendly and efficient, and my Blizzard was made just right. The store was clean and welcoming, and it’s always nice knowing DQ is there when you’re craving something sweet, even in winter. Would definitely stop in again.
  • DB
    dhruv Bhatt
    2 days ago
    5.0
    Dairy Queen and Chill Scugog has truly reached a whole new level! Since the change in management, the difference has been night and day. The atmosphere feels more welcoming, the service is noticeably more organized, and the entire experience has improved tremendously. The staff are friendly, attentive, and clearly well-trained, creating a warm environment that makes every visit enjoyable. The treats are consistently excellent—fresh, perfectly prepared, and generously portioned. Whether you’re grabbing a classic Blizzard, a smooth soft-serve cone, or one of their specialty creations, the quality is always spot-on. The location itself is clean, well-maintained, and has a relaxed vibe that makes it a great place to stop and unwind. Even during busy periods, orders are handled efficiently without ever feeling rushed. It’s clear that the new management has brought strong leadership, attention to detail, and a genuine commitment to customer satisfaction. If you’re in Scugog, this Dairy Queen is a must-visit. The improvements speak for themselves, and it’s easily one of the best spots in town for a sweet treat and great service. Highly recommended!
  • KD
    Kinzi Davis
    4 days ago
    5.0
    Ordered this cake for my brother’s birthday, and it truly exceeded my expectations. The cake was beautifully made, full of character, and tasted just as wonderful as it looked. You could see the care and creativity put into every detail. *What made the experience even more special was the service. The new management has genuinely brought a fresh and positive energy to the place. The team was welcoming, kind, and made us feel valued as customers.* It’s so nice to finally have great service and quality right here in Port Perry, no need to travel far anymore. Truly grateful for the wonderful experience and looking forward to many more celebrations here.”
  • CD
    Chetakshi Dave
    4 days ago
    5.0
    Absolutely loved this cake! The cloud design is so creative and beautifully executed, you can tell real care and skill went into it. Not only was it stunning to look at, but the taste was just as amazing: light, fresh, and perfectly balanced. Huge appreciation to the artist behind this DQ cake, creativity and quality at its best. I am definitely going back again

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Port Perry?

Dairy Queen Grill & Chill in Port Perry is open daily from 11:00 AM to 9:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.