Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with how they were treated.
Food Quality
Many customers reported poor food quality, including stale items and incorrect orders, leading to disappointment.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and questionable food handling practices.
Management Issues
Feedback indicated significant problems with management, including poor customer service policies and lack of responsiveness to complaints.
Pricing Concerns
Customers frequently noted that prices were high relative to the quality of food and service received.
MG
Michelle Gibbs
1 day ago
5.0
The best thing to happen to DQ port is the new owners and staff D.C. was the staff we had to day and she was awesome
RD
Rahil Deliwala
2 days ago
5.0
Stopped by the Dairy Queen in Scugog recently and it was a nice little treat during the colder months. The staff were friendly and efficient, and my Blizzard was made just right. The store was clean and welcoming, and it’s always nice knowing DQ is there when you’re craving something sweet, even in winter. Would definitely stop in again.
DB
dhruv Bhatt
2 days ago
5.0
Dairy Queen and Chill Scugog has truly reached a whole new level!
Since the change in management, the difference has been night and day. The atmosphere feels more welcoming, the service is noticeably more organized, and the entire experience has improved tremendously. The staff are friendly, attentive, and clearly well-trained, creating a warm environment that makes every visit enjoyable.
The treats are consistently excellent—fresh, perfectly prepared, and generously portioned. Whether you’re grabbing a classic Blizzard, a smooth soft-serve cone, or one of their specialty creations, the quality is always spot-on. The location itself is clean, well-maintained, and has a relaxed vibe that makes it a great place to stop and unwind.
Even during busy periods, orders are handled efficiently without ever feeling rushed. It’s clear that the new management has brought strong leadership, attention to detail, and a genuine commitment to customer satisfaction.
If you’re in Scugog, this Dairy Queen is a must-visit. The improvements speak for themselves, and it’s easily one of the best spots in town for a sweet treat and great service. Highly recommended!
KD
Kinzi Davis
4 days ago
5.0
Ordered this cake for my brother’s birthday, and it truly exceeded my expectations. The cake was beautifully made, full of character, and tasted just as wonderful as it looked. You could see the care and creativity put into every detail.
*What made the experience even more special was the service. The new management has genuinely brought a fresh and positive energy to the place. The team was welcoming, kind, and made us feel valued as customers.*
It’s so nice to finally have great service and quality right here in Port Perry, no need to travel far anymore. Truly grateful for the wonderful experience and looking forward to many more celebrations here.”
CD
Chetakshi Dave
4 days ago
5.0
Absolutely loved this cake! The cloud design is so creative and beautifully executed, you can tell real care and skill went into it. Not only was it stunning to look at, but the taste was just as amazing: light, fresh, and perfectly balanced. Huge appreciation to the artist behind this DQ cake, creativity and quality at its best. I am definitely going back again
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Port Perry?
Dairy Queen Grill & Chill in Port Perry is open daily from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have outdoor seating and a drive-thru?
Yes, Dairy Queen Grill & Chill offers outdoor seating as well as a drive-thru for convenient service.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children, making it a great place for families.
Where is Dairy Queen Grill & Chill located in Port Perry?
It is located at 1881 Scugog St, Port Perry, ON, postal code L9L 1H9, Canada.
How can I contact Dairy Queen Grill & Chill in Port Perry?
You can contact them by phone at +1 905-985-9869.
Are there any nearby fast food options if I want to try something different?
Yes, Wendy's and Blazin' Burgers are nearby fast food options, and Tim Hortons is close by for coffee and snacks.
What nearby services could I visit along with Dairy Queen in Port Perry?
There are several nearby services including Roxyscuts and Monte Carlo Hair Salon for beauty needs, and Pharmacy Associates of Port Perry for health-related services.
Are there any nearby places to relax or socialize after visiting Dairy Queen?
Yes, Colonel Mustard's Pub and Grill is nearby if you're interested in a pub atmosphere after your visit to Dairy Queen.
Does Dairy Queen Grill & Chill offer mobile deals or exclusive offers?
Yes, you can download their app for exclusive deals and mobile offers at https://www.dairyqueen.com/app.