Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive.
Food Quality
Many customers reported low food quality, including stale items, greasy burgers, and melted ice cream.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Pricing Issues
Customers expressed dissatisfaction with high prices and inconsistent pricing practices, feeling they were overcharged for the quality received.
Management Concerns
Reviews indicated a lack of effective management, with complaints about staff behavior and overall store operations.
PJ
Pankaj Jayswal
Nov 15, 2025
5.0
We had a great experience at DQ Port Perry. Food was fresh, lots of options. Very impressed with the overall service. Will definitely visit again !
NP
Newshi Patel
Nov 14, 2025
5.0
I had a really great experience with new management at Dairy Queen! The service was quick, the staff were friendly, and everything looked clean and well-organized. My order was prepared just the way I wanted — fresh, tasty, and served with a smile.
HR
Haritha Rana
Nov 14, 2025
5.0
New owners! World of difference! Clean store, fresh food and wonderful service! Will visit again!
MR
Mehul Rana
Nov 14, 2025
5.0
Came in today with family. Looks like it under new management! Amazing service! Loved the grilled chicken burger and fries!
JV
jimmy V (jimmy Vatto)
Nov 4, 2025
1.0
Incredibly rude staff. This is consistent in my experience after going several times. Avoid this location at all costs. 🤮
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Port Perry?
Dairy Queen Grill & Chill in Port Perry is open daily from 11:00 AM to 9:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have outdoor seating and a drive-thru?
Yes, Dairy Queen Grill & Chill offers outdoor seating as well as a drive-thru for convenient service.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children, making it a great place for families.
Where is Dairy Queen Grill & Chill located in Port Perry?
It is located at 1881 Scugog St, Port Perry, ON, postal code L9L 1H9, Canada.
How can I contact Dairy Queen Grill & Chill in Port Perry?
You can contact them by phone at +1 905-985-9869.
Are there any nearby fast food options if I want to try something different?
Yes, Wendy's and Blazin' Burgers are nearby fast food options, and Tim Hortons is close by for coffee and snacks.
What nearby services could I visit along with Dairy Queen in Port Perry?
There are several nearby services including Roxyscuts and Monte Carlo Hair Salon for beauty needs, and Pharmacy Associates of Port Perry for health-related services.
Are there any nearby places to relax or socialize after visiting Dairy Queen?
Yes, Colonel Mustard's Pub and Grill is nearby if you're interested in a pub atmosphere after your visit to Dairy Queen.
Does Dairy Queen Grill & Chill offer mobile deals or exclusive offers?
Yes, you can download their app for exclusive deals and mobile offers at https://www.dairyqueen.com/app.