New York Fries

3.9
234 reviews
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Business Details

2211 Northumberland County Rd 28, Port Hope, ON
L1A 3W4, Canada
(905) 885-8955
http://www.newyorkfries.com
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About

Restaurant
New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

New York Fries
2211 Northumberland County Rd 28, Port Hope, ON
L1A 3W4, Canada

Hours

Reviews

3.9
234 reviews
5 stars
130
4 stars
35
3 stars
18
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the fries and hotdogs, while others found them cold, tasteless, or poorly portioned.

Customer Service

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude and unprofessional behavior.

Cleanliness

Concerns were raised about the cleanliness of the location, particularly the bathrooms, which several customers described as unsanitary.

Value for Money

Many customers felt that the prices were high relative to the quality and portion sizes of the food, leading to dissatisfaction.

Staffing Issues

Several reviews noted that the location was often understaffed, leading to slow service and overwhelmed employees.
  • AL
    andy latimer
    Oct 26, 2025
    1.0
    Old and cold fries. They wanted to charge me extra for gravy...... on a poutine?!7 Not good, do not eat here.
  • AT
    Ardra Theres
    Oct 13, 2025
    5.0
    I visited NYF Port Hope on Thursday, and I was really impressed! The girl working there was kind, hardworking, and provided excellent customer service. The food was delicious and fresh, and the place was very clean and well-maintained. Overall, a great experience ....... I’ll definitely be coming back!
  • EB
    Eden B
    Oct 10, 2025
    2.0
    If you’re paying $10 for a poutine then why can’t you at least get a sufficient amount of sour cream
  • JD
    John Doe
    Sep 13, 2025
    2.0
    Wanted to try it, wont come back. Bitter unsalted fries. Expensice and low quality.
  • FK
    Farzam Khalzad
    Sep 3, 2025
    5.0
    Picked up nacho fries and veggie fries from New York Fries in Port Hope—both were awesome! Fresh, tasty, and a great spot for a quick snack.
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Frequently Asked Questions About New York Fries

What types of services does New York Fries offer for pickup and delivery?

New York Fries offers both in-store pickup and delivery services.

Where is New York Fries located in Port Hope?

It is located at 2211 Northumberland County Rd 28, Port Hope, ON, L1A 3W4, Canada.