New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.
Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude and unprofessional behavior.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and tasty fries, others complain about cold, stale, or poorly prepared items.
Cleanliness
Several reviews highlight issues with cleanliness, particularly in the bathrooms, which were described as unsanitary.
Value for Money
Many customers feel that the prices are high relative to the portion sizes and quality of food received.
ZD
zoey dyet
Dec 20, 2025
1.0
Found a plastic nozzle in my poutine when I went to tell the lady that made it she said it was impossible and said it made no sense... yet it was there she didn't even apologize just made it out that I was making it up though it was clearly there I don't know poor way of dealing with that situation
AL
andy latimer
Oct 26, 2025
1.0
Old and cold fries. They wanted to charge me extra for gravy...... on a poutine?!7
Not good, do not eat here.
AT
Ardra Theres
Oct 13, 2025
5.0
I visited NYF Port Hope on Thursday, and I was really impressed! The girl working there was kind, hardworking, and provided excellent customer service. The food was delicious and fresh, and the place was very clean and well-maintained. Overall, a great experience ....... I’ll definitely be coming back!
EB
Eden B
Oct 10, 2025
2.0
If you’re paying $10 for a poutine then why can’t you at least get a sufficient amount of sour cream
JD
John Doe
Sep 13, 2025
2.0
Wanted to try it, wont come back.
Bitter unsalted fries.
Expensice and low quality.