Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude interactions and slow service.
Order Accuracy
There are frequent complaints about incorrect orders and misunderstandings during the ordering process, particularly in the drive-thru.
Cleanliness
The cleanliness of the restaurant varies significantly, with some customers noting clean facilities while others report dirty tables and restrooms.
Operational Issues
Customers have expressed frustration over the location not being open 24/7 as advertised, with instances of the drive-thru being closed during expected hours.
Food Quality
While some customers enjoy the food, there are complaints about inconsistencies in food preparation and quality, particularly regarding temperature and freshness.
GR
Genevieve Rouw
3 days ago
5.0
It was amazing to see on a Thursday at dinner the staff was 100% young high-school kids. Working together to get the job done ! Well done port hope Macdonald for empowering these teens. Been a while since I've seen this !
AC
alica cakalo
Nov 14, 2025
5.0
Our go to stop Toronto to Kingston
BG
Bad Guy
Nov 13, 2025
1.0
Rude manager at afternoon shift , very slow like tortoise in processing order , Cobourg McDonald 1000 times better and quick
AL
André Lapointe
Nov 9, 2025
5.0
C'est mon arrêt habituelle entre Toronto et Montréal! Très bon Service
AD
Amy Dow
Nov 3, 2025
5.0
We ate in and Katee, the manager was so good with my girls and extremely generous!! Thank you for making our day! We had just left my brother in laws funeral so it really made a difference.
What are the operating hours of McDonald's in Port Hope?
McDonald's in Port Hope is open 24 hours a day, every day of the week.
During what hours is the drive-through service available at this McDonald's?
The drive-through is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery service?
Delivery service is available 24/7, although 'DELIVERY_NOT_OFFERED' is listed under pickupAndDeliveryServices which may indicate that delivery might not be currently offered—it's best to check their website.
Can I pick up my order in-store at this location?
Yes, in-store pickup is available at this McDonald's.
What kinds of meals does this McDonald's serve?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Port Hope?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of attire is appropriate for visiting this McDonald's?
Casual attire is suitable when visiting this restaurant.
Are there any nearby fast food alternatives to McDonald's in Port Hope?
Yes, nearby fast food options include New York Fries, Harvey's, Subway, and Tim Hortons, providing a variety of choices for customers.
Is there a Tesla Supercharger near this McDonald's?
Yes, a Tesla Supercharger is nearby, making it convenient for Tesla drivers to charge their cars while enjoying a meal.
What other amenities are close to McDonald's that customers might visit?
Customers can find retail stores like Best Cannabis, local ATMs such as the Localcoin Bitcoin ATM at A-Plus Convenience, and outdoor spots like Rice Lake, Ontario Canada, which is great for a park visit before or after dining.