KFC

2.9
309 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
121 Toronto Road, Port Hope, ON
L1A 3S5, Canada

Hours

Reviews

2.9
309 reviews
5 stars
75
4 stars
49
3 stars
51
2 stars
25
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unresolved complaints.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues like cold, greasy, or overcooked items.

Order Accuracy

Several reviews mentioned incorrect orders and missing items, leading to frustration among customers.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the dining area and restrooms.

Wait Times

Customers frequently complained about excessive wait times for food, both in-store and at the drive-thru.
  • JC
    Jordyn Collins
    5 days ago
    1.0
    The manager who opened the store this morning is very rude and has no customer service skills. He wouldnt reveal any info to be able to identify him but I walked into the store about 10:45 am (which they open at 10:30) to be told I should not have come in to the store as the lights were off. I said you open at 10:30 and the door opened so how was i to know its not open? He then asked me if i could see? I said yes, I can see you open at 10:30, as your sign says! I turned and walked out after. Im sorry but you open at 10:30 sir! Keep the doors locked if you arent ready for customers!! Poor poor service
  • JC
    Juliet Capati
    6 days ago
    1.0
    Yesterday I ordered a Festive CHICKEN sandwich from this location. Extremely delighted to dive into a festive meal on my long drive home after my gruelling day of work I was horrified to discover that there was NO chicken in my Festive CHICKEN (?!) sandwich. Bite after bite I hoped I was just in denial, alas I was left to face reality - just bread, stuffing (I’m a sucker for stuffing) and cranberry sauce. Needless to say I was not satisfied with my Just Festive Sandwich. KFC? More like just k… because that’s how I felt after being betrayed by the colonel.
  • HR
    hubert RICARD
    Oct 17, 2025
    2.0
    20hr déjà fermé uniquement Drive Family bucket Frites immangeable et froide Popcorn également froid , très gras …..
  • SK
    salman khan
    Oct 7, 2025
    1.0
    Very bad customer service, employees are so rude especially the old lady at the drive throw and the Filipino lady working in the kitchen. will never go there again..
  • EB
    Evelyss Barraball
    Sep 8, 2025
    1.0
    They got the order wrong 3 times and then after calmly asking again for them to fix it, the older blonde lady started swearing at us and told us she didn’t take the order, which she did, and that it wasn’t her problem. She then continued on yelling at my partner about how it was the last thing she was doing for us and that she was calling the police if we didn’t leave because she “doesn’t have to deal with our bullshit”. She never did give us the sides we paid for. Absolutely terrible service.

Frequently Asked Questions About KFC

What are the operating hours of KFC in Port Hope?

KFC in Port Hope is open daily from 10:30 AM to 10:00 PM.

Where is the KFC restaurant located in Port Hope?

KFC is located at 121 Toronto Road, Port Hope, ON L1A 3S5, Canada.