Business Details
About
Restaurant
Swiss Chalet in Port Elgin, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
180 reviews
5 stars
97
4 stars
28
3 stars
17
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; while some enjoyed the chicken and fries, others reported cold meals and unsatisfactory sides.
Service Issues
Frequent complaints about slow service and long wait times, with some customers experiencing order mix-ups.
Availability Problems
Multiple customers noted that the restaurant often runs out of chicken and other menu items, especially during peak hours.
Customer Experience
Some patrons praised the friendly staff and good atmosphere, while others reported rude service and cleanliness issues.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes and perceived high prices relative to the quality of food.
- DNDiana NajjarNov 2, 20251.0Doesn’t offer water. Not kid friendly. Salad was bad. Ribs were cold. Chicken was ok.
- NDNancy DaveyOct 30, 20251.0I I'm just one person I ordered. White meat cost me 22 bucks for fun quarter chicken dinner and I hope to say it's the worst food I've ever eaten and the store just opened. The chicken was dried out and the fries weren't even cooked. I took it all to go to give away to her homeless. I'm pretty sad when I leave hungry. After spending 23 bucks, never come back here again. Tastes like yesterday's chicken
- KBKarin-Lynn C BourassaOct 14, 20251.0Called to make an order and it says you won your chance for free medical id press 1 for yes or 2 for no, go to press 2 and it recycles the same message and can’t get to a customer representative to order this is ridiculous might want to get your phone number fixed it could be possible that the number has been hacked
- RBRavi BusaSep 28, 20255.0I got chicken and ribs combo from here and it was fresh as always. Also spring rolls are good too.
- JMJason MuireSep 27, 20255.0On the way to home, We Stopped in Port Elgin ,ON for a quick meal with our family. Service was quick and efficient. Food was delicious. Chicken is well Cooked and moist.Will definitely stop it again soon! Thank you for making this an exceptional family dining experience!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 260 Goderich Street, Port Elgin offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Port Elgin's <a href="https://www.swisschalet.com/en/menus/delivery/store-1290/on/port-elgin/260-goderich-street.html">delivery menu here</a>.
Does Swiss Chalet Port Elgin offer takeout?
Yes, Swiss Chalet® Port Elgin offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Port Elgin's <a href="https://www.swisschalet.com/en/menus/takeout/store-1290/on/port-elgin/260-goderich-street.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Port Elgin?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Port Elgin offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is Swiss Chalet at 260 Goderich Street in Port Elgin currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Port Elgin location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Port Elgin Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 260 Goderich Street in Port Elgin is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 260 Goderich Street, Port Elgin offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet in Port Elgin?
Swiss Chalet Port Elgin is open daily from 11:00 AM to 8:00 PM.
Does Swiss Chalet at 260 Goderich Street offer delivery services?
Yes, you can order delivery through their website or mobile app, with a $5 discount on your first order of $40 or more when using the app.
Can I place a takeout order at Swiss Chalet Port Elgin?
Yes, takeout is available by ordering online via their website, mobile app, or by calling the restaurant directly.
Does Swiss Chalet Port Elgin accept orders ahead of time online?
Yes, you can order ahead online through their website or mobile app, with options for curbside pickup, in-restaurant pickup, and delivery.
Are there family meal deals or specials at Swiss Chalet Port Elgin?
Yes, Swiss Chalet offers various specials including limited-time promotions and family meal deals, detailed on their Specials & Deals page.
What types of payment does Swiss Chalet Port Elgin accept?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Are there vegetarian or gluten-friendly options available?
Yes, Swiss Chalet provides vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for details.
What nearby fast food restaurants can I visit around Swiss Chalet Port Elgin?
Nearby fast food options include Harvey's, McDonald's, and New Orleans Pizza, offering you a variety of dining choices in the area.
Are there nearby accommodations near Swiss Chalet Port Elgin?
Yes, nearby hotels include Travelodge by Wyndham Port Elgin, Colonial Motel, and Sand Castle Suite Motel, making it convenient for travelers to dine and stay.
What local businesses or services are close to Swiss Chalet that might interest visitors?
Visitors can find stores like Dollar Tree and Giant Tiger, medical services such as Amplifon Hearing Clinic and Lake Views Eye Care, as well as cafes like Sunrise Cafe nearby.