Brand Certified
Swiss Chalet
3.8(167 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
260 Goderich Street, Port Elgin, ON
N0H 2C1, Canada
Certified by Swiss Chalet • Mar 01, 2026
(519) 389-5115
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/port-elgin/260-goderich-street
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Port Elgin, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
3.8
167 reviews
5 stars
85
4 stars
26
3 stars
17
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for being fresh, delicious, and well-prepared, particularly the rotisserie chicken and fries.
Service Issues
Several reviews highlighted slow service, long wait times, and instances of missing items from orders.
Inconsistency
Customers frequently reported running out of key menu items, particularly chicken, which is problematic for a chicken restaurant.
Cleanliness
Some patrons noted cleanliness issues in the restaurant, including dirty floors and unsanitary conditions in the bathrooms.
Customer Service
While many reviews mentioned friendly and attentive staff, there were also complaints about rude service and unhelpful management.
- KAKaren AtkinsonFeb 3, 20262.0Disappointed in ceasar salad.Lettuce,croutons and dressing.No bacon bits,no cheese.Too much money for the salad.We did take out.Everything else was pretty good.Tried to call in to order for take out order,the phone would ring off the hook,then they would take the phone off the hook.Tried 3 times than gave up,hubby just did walk in.
- RPRavi PadsalaDec 28, 20255.0Had a great time here! 🍲 The food tasted authentic and fresh. 🥗 Big shoutout to the staff for their wonderful hospitality; they really make you feel welcome. ✨ Quick service and great vibes. Definitely coming back! 🙌🔥" Overall, it’s a nice place to enjoy a meal and spend time with friends or family. The Quarter chicken here is on another level! 🌟 Not only did it look beautiful, but the taste was also incredible. 🥘 Highly recommend it to everyone! 👌💯
- DNDiana NajjarNov 2, 20251.0Doesn’t offer water. Not kid friendly. Salad was bad. Ribs were cold. Chicken was ok.
- NDNancy DaveyOct 30, 20251.0I I'm just one person I ordered. White meat cost me 22 bucks for fun quarter chicken dinner and I hope to say it's the worst food I've ever eaten and the store just opened. The chicken was dried out and the fries weren't even cooked. I took it all to go to give away to her homeless. I'm pretty sad when I leave hungry. After spending 23 bucks, never come back here again. Tastes like yesterday's chicken
- KBKarin-Lynn C BourassaOct 14, 20251.0Called to make an order and it says you won your chance for free medical id press 1 for yes or 2 for no, go to press 2 and it recycles the same message and can’t get to a customer representative to order this is ridiculous might want to get your phone number fixed it could be possible that the number has been hacked
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 260 Goderich Street, Port Elgin offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet in Port Elgin?
Swiss Chalet Port Elgin is open daily from 11:00 AM to 8:00 PM.
Does Swiss Chalet at 260 Goderich Street offer delivery services?
Yes, you can order delivery through their website or mobile app, with a $5 discount on your first order of $40 or more when using the app.
Can I place a takeout order at Swiss Chalet Port Elgin?
Yes, takeout is available by ordering online via their website, mobile app, or by calling the restaurant directly.
Does Swiss Chalet Port Elgin accept orders ahead of time online?
Yes, you can order ahead online through their website or mobile app, with options for curbside pickup, in-restaurant pickup, and delivery.
Are there family meal deals or specials at Swiss Chalet Port Elgin?
Yes, Swiss Chalet offers various specials including limited-time promotions and family meal deals, detailed on their Specials & Deals page.
What types of payment does Swiss Chalet Port Elgin accept?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Are there vegetarian or gluten-friendly options available?
Yes, Swiss Chalet provides vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for details.
What nearby fast food restaurants can I visit around Swiss Chalet Port Elgin?
Nearby fast food options include Harvey's, McDonald's, and New Orleans Pizza, offering you a variety of dining choices in the area.
Are there nearby accommodations near Swiss Chalet Port Elgin?
Yes, nearby hotels include Travelodge by Wyndham Port Elgin, Colonial Motel, and Sand Castle Suite Motel, making it convenient for travelers to dine and stay.
What local businesses or services are close to Swiss Chalet that might interest visitors?
Visitors can find stores like Dollar Tree and Giant Tiger, medical services such as Amplifon Hearing Clinic and Lake Views Eye Care, as well as cafes like Sunrise Cafe nearby.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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