Numerous customers reported slow service, incorrect orders, and rude staff interactions, leading to frustration.
Food Quality
While some customers praised the food, many noted issues with freshness, incorrect orders, and overall declining quality.
Operating Hours
Several reviews highlighted confusion regarding the advertised 24-hour service, with customers frequently finding the location closed.
Customer Experience
Mixed experiences with customer service; some staff were friendly and helpful, while others were described as unhelpful or rude.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting it was dirty or poorly maintained.
RS
Raymond Strickland
Nov 4, 2025
5.0
Great coffee and whoever was on the grill that day made the best hamburger I ever had from a McDonald’s just a little bit of char .
SM
Scrungus McNasty
Oct 19, 2025
1.0
Mister Ronald, it is 2am and I crave your burger slop. Why are you lying to me about your operating hours Ronald? There is nothing open 24hrs, I am hungry, and you lie to my face. You leave me no choice but to send the birds! 🐦🦤🦆
CB
Callie Bates
Oct 18, 2025
1.0
Every iced coffee I’ve ordered this week has just had cream in it. I’ve specifically asked for French vanilla iced coffee. I’ve even double checked my order at both windows and it’s still incorrect. Very disappointing.
CB
Chris Blokker
Oct 16, 2025
5.0
This is the best Mcdonalds I have been to and I have been to a lot. Best staff freshest food. People who give this location a low rating need to goto Windsor, you will then see bad Mcdonalds lol
LL
Lulu L
Oct 4, 2025
1.0
The customer service here is horrible now . I ordered a score mcFlurry and asked for extra score bits on the top it come out all mixed in and didn’t even have any in it I asked politely if they could add some on the top because that’s what I’d asked for when I asked the guy just stood there looking confused and then the Chinese girl came over and started arguing she’s the one who made it I guess and she did a bad job it was all mixed in and I asked for it on the top witch last time I checked didn’t imply mixing it in so when I told asked if she could had some more on the top since she had mixed it in and that’s not what I asked for she continued to argue with me so I just gave up and said never mind I don’t know why it’s that hard . I’m the one paying for it so make it how I’ve requested it’s not that difficult to add it on the TOP and not mix it in I don’t know what’s so hard to understand about that but it was like talking to a 1 year old . I will not be supporting this McDonalds again staff definitely no not aim to please or have good customer service because this was the complete opposite . And the mcFlurry tasted like garbage and didn’t even have hardly any thing in it when I’d asked and paid for extra and then for who knows what reason couldn’t simply get a bit more on top like I’d asked. And the guy said well you have to tell them that at the screen and I did I said I WANT A Score mcFlurry WITH EXTRA SCORE BITS ON TOP . What part of that is so hard to understand and if I said on top why part of that implies I want it mixed in ??? Disappointing what could and should have been so simple to fix but no the employees just like to argue with you. And this is not the first time either it’s like taking candy from a kid trying to get extra stuff here MEAN WELL IM PAYING FOR IT NOT YOU !!!! Honestly you don’t get paid enough to care that much when someone asks for extra and there paying for it just give them extra that’s why it’s an option.! 0 stars if I could . And also iv worked in customer service and in the food service for over 6 years including subway for 4 years so you can’t play that well you don’t know what it’s like crap on me . I do know and I know it’s not that difficult to give someone what they requested on THERE FOOD THAT THERE PAYING FOR !! Won’t be back here and I live in south so this is the only McDonald’s I can go to but after tonight I think I’ll stick to Harvey’s they have better food lately anyway. Disappointing McDonald’s employees do better and if you can’t at least try to have good customer service then quit and get a desk job honestly it’s not that hard to be kind and respectful and give people what they’re paying for . The experience here tonight was 100% unnecessary and disgusting if you want to be miserable go ahead but don’t make everyone else miserable over something that was so simple like adding extra score bits on the TOP .