Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
500 reviews
5 stars
209
4 stars
128
3 stars
46
2 stars
36
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rude and unprofessional attitudes from certain employees.
Service Speed
Many reviews highlighted consistently slow service, particularly in the drive-thru, with long wait times reported frequently.
Operational Issues
Customers expressed frustration over unreliable hours, with the restaurant often closing early or being unavailable during posted hours.
Food Quality
While some customers enjoyed their meals, there were multiple complaints about incorrect orders, food preparation issues, and cleanliness concerns.
Management Concerns
Several reviews indicated a need for better management oversight, particularly regarding staff behavior and operational efficiency.
- MFMargot FournierNov 16, 20254.0Brought out our order and it was cold. Forgot to coat the chicken fingers in sauce
- ACAl CzervikOct 13, 20251.0We have been going here since it opened but will never return. The new staff are horrible and rude. Major attitude problems. It was better here when they hired Port Dover locals. Now it's staffed by the Brampton/905 crowd who couldn't care less about customer service. What a shame.
- JBJames BellSep 26, 20253.0I am not from port Dover. But I stopped in one day and it was pretty frantic. The boy at the counter and the girl on expo were phenomenal at handling the crowd. HOWEVER there was this short grey haired woman who was just a pillow filled with tacks. She was loudly belligerent to the other staff because they were a little busy. Her voice carried across the dining room. Mean and just disgusting attitude. Kudos to the staff putting up with her. I won’t be back because of her
- CCChels ChantaleSep 19, 20255.0We had a great experience at this location! Jacob did an excellent job taking our order he was friendly, professional, and even made us smile. It’s always nice when great customer service makes the visit even better. Thanks, Jacob! We will be back.
- ERE RobinsSep 19, 20251.01:35pmish Sept. 19,2025. We just went to the store and the person that greeted us at the door said it was cash only and just made it seem like it was a bother that we were there at all. She went behind the counter to take our order and said that all systems were down in southern Ontario, which was fine because we had cash. She was an older woman with glasses and short hair. She then started taking our order, but then stopped midway to start arguing with someone in the drive-through and she was visibly agitated, making it very uncomfortable. She returned to the counter to continue taking our order and I had asked if she had already got my husband‘s order in and she said yes, so then I started doing my order and then my husband went to add on a gravy and then she said in a very rude way to him, “what are you even getting it with?” My husband had to walk out and I followed because the service was absolutely appalling and that woman needs to get her attitude in check. Maybe she needs to work in the back because they obviously can’t handle pressure and losing business. I won’t return.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Port Dover?
Dairy Queen Grill & Chill in Port Dover is open every day from 10:00 AM to 10:00 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
They offer classic fast-food items like soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Are there facilities for families with children at Dairy Queen?
Yes, the location is family-friendly and provides booster seats, high chairs, and is welcoming to children.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app to access exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 421 Main St, Port Dover, Ontario, N0A 1N0, Canada.
What nearby places can I visit after a meal at Dairy Queen?
You can visit the nearby Port Dover Public Library for events and reading, or enjoy live music at LIVE at the LODGE.
Are there any nearby government or public service offices close to Dairy Queen?
Yes, Service Ontario offices are nearby for public services and central government needs.
Where can I find other dining options or cafes near Dairy Queen in Port Dover?
Nearby dining options include Ivory Fern Foods for smoothies and coffee, and Ty-Kobee Tea & Coffee C for tea and cafe experiences.