Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
505 reviews
5 stars
211
4 stars
128
3 stars
46
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are praised for friendliness and professionalism, while others are criticized for rudeness and poor attitude.
Speed of Service
Many customers report slow service, particularly in the drive-thru, with long wait times being a common complaint.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold food or incorrect orders.
Cleanliness
The restaurant is generally noted for being clean, although there are occasional reports of unsanitary conditions.
Operational Issues
Customers frequently mention unreliable hours and early closures, leading to frustration and lost business.
KF
Kyle Foerster
1 day ago
1.0
I’ve been contemplating leaving a review for a while in an attempt to chalk it up to be that she’s having a hard shift but every time I go, and I’m served by An older woman with short hair and glasses she is the most unpleasant person to deal with in the food industry to the point where my seven-year-old son asked me when left the drive-through today why is she always so mean and angry? Her tone and demeanour is as if you’re a burden that you’re there, she will purposefully hold the debit machine as close to the window so that you have to lean out your car to tap it.. God forbid you ask for anything like today for a straw with my drink..she actually grabbed my food out of my hand again before handing it back aggressively, then gave me the paper straw instead of the bigger wider one meant for shakes which I’m only assuming was on purpose because she’s upset that I asked,again I’m just assuming. Before leaving this comment, I check to see if other people have had the same experience with her and I wasn’t disappointed there have been multiple others with the same experience with her. I’m never fond of advising a business of taking corrective action or letting someone go but I truly don’t think she enjoys working there and this may not be the right fit for her. All other staff seem nice though.
AD
Andrew Dominick
Feb 21, 2026
1.0
Placed a mobile order. Went to the drive thru, told them I had a mobile order. They said to come up to the window. Waited 20 minutes in th3 drive thru line afterwords only THEN be told I had to go inside for a mobile order. This would've have been an issue if they told me that at the drive thru speaker!
LW
Laila Willis
Dec 28, 2025
1.0
Had mould on chicken burger
SB
Sarah Butterworth
Dec 8, 2025
5.0
Everything was great at this location. The helpfulness to get a better deal, hot food, very clean and the teens are so hardworking and polite. Their parents should feel proud!
Keep up the great work DQ, and never get rid of the turtle blizzard. So good!!
MT
Melissa Torrance
Dec 5, 2025
5.0
The staff is so so friendly, great food.
Burger, frys, Sunday!,and pop for $9.05...
Come on where can you get that else where??
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Port Dover?
Dairy Queen Grill & Chill in Port Dover is open every day from 10:00 AM to 10:00 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
They offer classic fast-food items like soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Are there facilities for families with children at Dairy Queen?
Yes, the location is family-friendly and provides booster seats, high chairs, and is welcoming to children.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app to access exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 421 Main St, Port Dover, Ontario, N0A 1N0, Canada.
What nearby places can I visit after a meal at Dairy Queen?
You can visit the nearby Port Dover Public Library for events and reading, or enjoy live music at LIVE at the LODGE.
Are there any nearby government or public service offices close to Dairy Queen?
Yes, Service Ontario offices are nearby for public services and central government needs.
Where can I find other dining options or cafes near Dairy Queen in Port Dover?
Nearby dining options include Ivory Fern Foods for smoothies and coffee, and Ty-Kobee Tea & Coffee C for tea and cafe experiences.
Brand Certified Facts from Dairy Queen Grill & Chill
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