Business Details
About
Restaurant
Swiss Chalet in Pickering, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,325 reviews
5 stars
876
4 stars
216
3 stars
82
2 stars
47
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service provided by servers like Leela, Sharon, and Candace, highlighting their exceptional hospitality.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with freshness and preparation, particularly with chicken and fries.
Customer Experience
Several reviews noted poor experiences related to service delays and management interactions, leading to dissatisfaction among some customers.
Consistency
There were mentions of inconsistency in service and food quality across visits, with some customers expressing disappointment compared to previous experiences.
Atmosphere
The restaurant atmosphere was generally described as welcoming and pleasant, contributing positively to the dining experience.
- SMSean Manning3 days ago1.0Just ordered thru Uber Eats ,one of the WORST meals I have ever had $60 for 2 festive specials , cold fries , cold stuffing and they forgot the cranberry sauces , Restaurants rely on repeat business . Hold your breath that was the worst Ever .SO DISAPPOINTED, I dont even get a review on uber eats ? Never again never
- ADArlene Dias5 days ago5.0I ordered online and my food was ready in 10 mins. Great service.
- JRJ Ro6 days ago1.0$72 order delivered COLD...like yesterday's cold. Day old fries from someones car seat cold. What's the point when the driver takes orders from other places and delivers late...he accepts the order and we saw him traveling from other places before he picked ours up? This isn't ok. And yes I've already filled out the review on your website. Charge back will also happen. Brutal service. No one answers the phone so maybe they'll read this. UPDATE: Door dash just called to ask if I had my order because she was there to pick it up....an hour later! Make it make sense.
- BSBrittany SkylarNov 13, 20251.0HORRIBLE!! Portions sizes have gotten so much smaller over the years and the food quality is absolutely terrible. Got 3 combos and it came to $100!!! The ribs were disgusting, dry, overcooked, like beef jerky. The chicken same thing, dry, small and awful. Says the meal comes with coleslaw and it’s literally a bite no joke. The coleslaw was the same size as the butter packets. Bun was stale. All around horrible. Boycotting Swiss chalet going forward it’s gone so downhill.
- DBDanielle ButtsOct 17, 20255.0Today we were at Swiss chalet for my cousins birthday. Our server Matt was very busy with other guests but he made sure to take time to get everyone for a birthday song and we didn’t even ask. Will definitely be back.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 734 Kingston Rd, Pickering offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Pickering - Kingston Rd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1915/on/pickering/734-kingston-rd.html">delivery menu here</a>.
Does Swiss Chalet Pickering - Kingston Rd offer takeout?
Yes, Swiss Chalet® Pickering - Kingston Rd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Pickering - Kingston Rd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1915/on/pickering/734-kingston-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Pickering - Kingston Rd?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Pickering - Kingston Rd offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Pickering - Kingston Rd?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Pickering - Kingston Rd <a href="https://www.swisschalet.com/en/menus/dining-room/store-1915/on/pickering/734-kingston-rd.html">dining room menu here</a>.
Is Swiss Chalet at 734 Kingston Rd in Pickering currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Pickering - Kingston Rd location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Pickering - Kingston Rd Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 734 Kingston Rd in Pickering is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 734 Kingston Rd, Pickering have a drive-thru?
Yes, Swiss Chalet at 734 Kingston Rd, Pickering has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 734 Kingston Rd, Pickering offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 734 Kingston Rd, Pickering?
Swiss Chalet in Pickering is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Pickering offer delivery and how can I order?
Yes, delivery is available. You can order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app.
Is takeout available at Swiss Chalet on Kingston Rd?
Yes, Swiss Chalet Pickering offers takeout. Orders can be placed online, via the mobile app, or by calling the restaurant directly.
Does Swiss Chalet offer drive-thru service at the Pickering location?
Yes, this location has a drive-thru, allowing you to enjoy your meal without leaving your car.
Are there any special deals or promotions available at Swiss Chalet Pickering?
Yes, a variety of specials and family meal deals are offered. Visit the Specials & Deals page on their website for current offers.
Does the Pickering Swiss Chalet have a Braille menu available?
Yes, every Swiss Chalet location with a dining room, including this one, offers a Braille menu.
What nearby places can I visit before or after dining at Swiss Chalet Pickering?
Nearby you can visit Charbel Salon & Spa for a relaxing hair treatment or D Spot Desserts Pickering for a sweet treat after your meal.
Are there other dining options near Swiss Chalet at 734 Kingston Rd?
Yes, nearby restaurants include Smokin Samosa, Afghan Kebab & Shawarma, and Pizza Pizza, offering a variety of cuisines to explore.
If I need banking or financial services near Swiss Chalet Pickering, where can I go?
BMO Bank of Montreal and Scotia Bank are nearby, convenient for your banking needs before or after dining.
Can I find a coffee shop near Swiss Chalet in Pickering?
Yes, Tim Hortons is close by, perfect for grabbing coffee or a light snack.