Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Pickering, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
774 reviews
5 stars
342
4 stars
185
3 stars
101
2 stars
43
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality is inconsistent, with some customers praising attentive staff while others report rude or neglectful service.
Food Quality
Many customers expressed disappointment with food quality, citing issues like small portions, cold meals, and overcooked items.
Atmosphere
The restaurant's atmosphere has been described as unwelcoming and outdated, with some customers feeling it lacks the vibrancy it once had.
Takeout Issues
Numerous complaints about takeout orders being incorrect, cold, or missing items, leading to frustration among customers.
Staff Recognition
Several reviews highlight specific staff members, like Mina and Elizabeth, for their excellent service, indicating that good service can be found at this location.
- NRNariman RazeghDec 19, 20251.0Honestly, this is is the worst branch of the Swiss Chalet . I'm very surprised that the Franchise management doesn't do anything about it. I had twice takeout and on both time I was quite disappointed. Not only the portions were super small, but also there was an unknown object in one case . It seems you are ordering leftovers. That's why I changed my restaurant to the one close to the Whites road which is a decent restaurant .
- GIGus IndovinaDec 4, 20251.0Swiss Chalets has been my go to for as far back as I can remember and have always been pleased but the size of the quarter chicken I receive today with my lunch was rediculously small. I got ripped off. This will definitely make me rethink going to the Brock & Kingston Rd Pickering location ever again. I would have went back to complain but I was working and did not have the time. DISAPPOINTED!!! to say the least.
- TRTaraMelanie RalphNov 29, 20251.0Incorrect hours of operation posted. Arrived 90 minutes before posted closing and told us would have to eat quickly so they could close. The food was cold and burnt. The baked potato was covered in a cold and gummy cheese sauce. Definitely services at this location have gone way downhill.
- HHHaider HassanNov 9, 20254.0Great service. They also gave one toy each for the kids! Had a great time!
- KRKate Ryan-FigueroaNov 1, 20251.0Just picked up a chicken wrap and this is how it looks. This place is an absolute joke. Avoid.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1680 Kingston Rd, Pickering offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours for Swiss Chalet at 1680 Kingston Rd, Pickering?
Swiss Chalet Pickering is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Pickering offer delivery and takeout services?
Yes, Swiss Chalet Pickering offers both delivery and takeout. You can place your order online through their website or mobile app, with options for curbside pickup, in-restaurant pickup, or delivery.
Can I order ahead online or through an app at Swiss Chalet in Pickering?
Yes, you can order ahead online via their website or through the Swiss Chalet mobile app, which also offers exclusive deals and discounts.
Does the Swiss Chalet at 1680 Kingston Rd have any ongoing specials or deals?
They offer a variety of deals including limited-time promotions and family meal deals. You can check their Specials & Deals page online for the latest offers.
Are there vegetarian or gluten-friendly options available at Swiss Chalet Pickering?
Yes, there are vegetarian and gluten-friendly options. For detailed information, you can refer to their Nutrition & Allergy Guide online.
Does Swiss Chalet Pickering welcome families and have a children’s menu?
Yes, Swiss Chalet welcomes families and offers a children's menu to accommodate younger guests.
Is Swiss Chalet at 1680 Kingston Rd in Pickering a Canadian-owned restaurant?
Yes, Swiss Chalet is proudly Canadian-owned and operated by Recipe Unlimited, serving Canadian families since 1954.
Are there any nearby restaurants to Swiss Chalet Pickering worth visiting?
Nearby restaurants include Hakka Fusion, a Chinese and Asian cuisine spot; Yardies Caribbean Cuisine offering Jamaican flavors; and Cielito Lindo, known for Mexican food. These provide great options if you want to explore different tastes before or after dining at Swiss Chalet.
Where can I find nearby services close to Swiss Chalet Pickering?
Nearby services include Fancy Nails Pickering for beauty treatments, Wellness Health Care Services for medical needs, and Brock Optical for eyewear. These convenient options make it easy to combine errands with a meal at Swiss Chalet.
What nearby amenities can help with transportation or shopping around Swiss Chalet Pickering?
For transportation, U-Haul Neighborhood Dealer and Petro-Canada gas station are nearby. For shopping, Moores Clothing for Men and Payless Shoe Source are close by, allowing you to shop before or after your meal at Swiss Chalet.