Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pickering Subway® Restaurant at 981 Brock Road South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.
Food Quality
Concerns about food freshness and quality, particularly regarding bread and toppings; some customers reported stale items and inadequate portions.
Cleanliness
Inconsistent cleanliness reported; some customers noted clean environments, while others highlighted dirty tables and unsanitary food handling practices.
Service Speed
Frequent complaints about slow service, especially during peak hours, with reports of long wait times and inadequate staffing.
Overall Experience
Overall mixed experiences; while some customers enjoyed their meals and service, many expressed dissatisfaction with various aspects of their visits.
MG
Maher Ghannam
Nov 3, 2025
3.0
I have used the Subway app to order 2 12" subs. What I always notice in this location that if I order online, then I get cold and not so fresh bread. When I come to order at the store, I do specifically ask for fresh soft bread.
This is an indication of poor customer service and food quality. I didn't enjoy the sandwich since the bread felt it was baked yesterday or early morning.
Get your staff to discard old cold bread and serve to customers
DD
Dk Diddy
Sep 30, 2025
5.0
I came here after training during the night shift to get a Tuna sub, best meal I’ve eaten in a year I promise, the place is clean it’s a nice spot
IH
Isabel Hills
Sep 14, 2025
1.0
Wow...not sure how this place is still in business. The guy that was working there yesterday had no customer skills whatsoever....I paid for my stuff but realized he didn't give us everything we wanted....tried to get his attention but he ignored us and kept doing whatever prep work he was doing before we walked in. He did not want to talk to me.
TF
Tom F
Sep 12, 2025
4.0
i go here often, standard subway food but I find their condiments are sometimes a little more on the weathered/wilty side than I would like.