Subway

3.6
213 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pickering Subway® Restaurant at 981 Brock Road South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
981 Brock Road South, Pickering, ON
L1W 3A4, Canada

Hours

Reviews

3.6
213 reviews
5 stars
114
4 stars
21
3 stars
16
2 stars
8
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.

Food Quality

Concerns about food freshness and quality, particularly regarding bread and toppings; some customers reported stale items and inadequate portions.

Cleanliness

Inconsistent cleanliness reported; some customers noted clean environments, while others highlighted dirty tables and unsanitary food handling practices.

Service Speed

Frequent complaints about slow service, especially during peak hours, with reports of long wait times and inadequate staffing.

Overall Experience

Overall mixed experiences; while some customers enjoyed their meals and service, many expressed dissatisfaction with various aspects of their visits.
  • MG
    Maher Ghannam
    Nov 3, 2025
    3.0
    I have used the Subway app to order 2 12" subs. What I always notice in this location that if I order online, then I get cold and not so fresh bread. When I come to order at the store, I do specifically ask for fresh soft bread. This is an indication of poor customer service and food quality. I didn't enjoy the sandwich since the bread felt it was baked yesterday or early morning. Get your staff to discard old cold bread and serve to customers
  • DD
    Dk Diddy
    Sep 30, 2025
    5.0
    I came here after training during the night shift to get a Tuna sub, best meal I’ve eaten in a year I promise, the place is clean it’s a nice spot
  • IH
    Isabel Hills
    Sep 14, 2025
    1.0
    Wow...not sure how this place is still in business. The guy that was working there yesterday had no customer skills whatsoever....I paid for my stuff but realized he didn't give us everything we wanted....tried to get his attention but he ignored us and kept doing whatever prep work he was doing before we walked in. He did not want to talk to me.
  • TF
    Tom F
    Sep 12, 2025
    4.0
    i go here often, standard subway food but I find their condiments are sometimes a little more on the weathered/wilty side than I would like.
  • NR
    navjot rac
    Sep 11, 2025
    1.0
    Not talking sense

Frequently Asked Questions About Subway

Where is this Subway Restaurant located?

This Subway Restaurant is located at 981 Brock Road South, Unit 3 & 4, Pickering, ON L1W 3A4, Canada, inside the Blanshard Centre.

What are the hours of operation for this Subway?

This Subway is open 24 hours a day, 7 days a week.