Subway

3.9
389 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pickering Subway® Restaurant at 1899 Brock Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1899 Brock Rd, Pickering, ON
L1V 4H7, Canada

Hours

Reviews

3.9
389 reviews
5 stars
167
4 stars
111
3 stars
47
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees received praise for friendliness and efficiency, while others were reported as rude and unhelpful.

Cleanliness

The location is generally noted for being clean, but there are instances of poor hygiene and maintenance reported by customers.

Food Quality

Food quality is inconsistent; while many customers enjoyed fresh and well-prepared sandwiches, others reported issues with stale ingredients and incorrect orders.

Operational Issues

Frequent complaints about equipment malfunctions, such as non-working grills and toasters, and problems with online orders not being fulfilled.

Atmosphere

The atmosphere varies greatly; some customers found it welcoming and comfortable, while others described it as uninviting and poorly managed.
  • JC
    Justin Noel Catapang
    Oct 3, 2025
    1.0
    This Subway location gave us a very poor experience. We bought food, ate quietly, cleaned up after ourselves, and didn’t bother anyone. We stayed a little longer while waiting, but there were plenty of empty tables. Despite that, the staff rudely told us to leave, claiming the store was busy. There was no reason for this treatment, and it came across as unprofessional and disrespectful. As paying customers, we should not be made to feel unwelcome when we weren’t causing any issues. Management needs to address how staff speak to customers, because this behaviour reflects badly on the brand.
  • MM
    Mon
    Oct 3, 2025
    1.0
    We just had the worst Subway experience at this location (1899 Brock Road, Pickering). We came in around 11 AM bought our food and decided to stay until about 3 PM while waiting for our car to be fixed. We were not being loud, disruptive, or causing any issues — just quietly sitting at a table. Despite this, the employee came over and forced us to leave, saying the store was “busy,” even though there were plenty of empty tables available. This was unnecessary, unwelcoming, and left us with a very negative impression of this Subway. We’ve always chosen Subway because it’s a comfortable place to grab a meal and relax, but unfortunately, this location made us feel the exact opposite. Stay away from this location.
  • AT
    A- team
    Sep 22, 2025
    5.0
    I visited the store in the morning 🌄 had a very good overall experience, the sandwich maker "Hela" served me with her smile and she valued the customer service. Impressed! Keep up the good work 👏
  • SM
    Sadiq Merchant
    Aug 3, 2025
    5.0
    Simran was very fast with our order and kept the line moving efficiently. Very positive attitude.
  • SK
    S K
    Jul 14, 2025
    1.0
    Overnight staff can't be bothered to even say hi, thank you, have a good night. Not a single word came out of the guy's mouth. I find that behaviour extremely rude for Canadian standards.

Frequently Asked Questions About Subway

What types of meals does the Subway at 1899 Brock Rd serve?

The Subway at 1899 Brock Rd serves breakfast, lunch, and dinner.

Does this Subway location offer catering services?

Yes, Subway at 1899 Brock Rd offers catering services to assist with your needs.