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McDonald's

3.2
(2430 reviews)

Business Details

1899 Brock Road, Pickering, ON
L1V 4H7, Canada
(905) 683-0944
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1899 Brock Road, Pickering, ON
L1V 4H7, Canada

Hours

Reviews

3.2
2,430 reviews
5 stars
703
4 stars
498
3 stars
389
2 stars
198
1 star
642

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly during lunch and dinner shifts, leading to a negative perception of service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Cleanliness

The cleanliness of the restaurant and washrooms was often criticized, with reports of dirty conditions and lack of maintenance.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, dry, or improperly prepared items.

Positive Staff Recognition

A few employees received praise for their exceptional service, indicating that there are capable staff members who can enhance the customer experience.
  • SR
    Sai Ram
    4 days ago
    1.0
    We visited this location today. It's very messy and full of garbage around us. It's feels very disgusting to sit there. Staffs are very lazy and poor service. We stopped going again.
  • MM
    Muthu Muthu
    4 days ago
    4.0
    Today we visit this location. It's very messy and late service. All the tables and places are very dirty and smells very bad experienced.
  • LL
    Lorianne
    Feb 15, 2026
    5.0
    I had such a great experience at McDonald’s thanks to one of the employees! The young lightskin man working at the window went out of his way to help me figure out how to use the McDonald’s app, and he was incredibly patient and kind the whole time. He explained everything clearly, made sure I understood how to access offers and rewards, and didn’t rush me at all. His professionalism and positive attitude really stood out. Customer service like that makes all the difference! He’s a real asset to the team!
  • MB
    Melanie Bigras
    Jan 31, 2026
    5.0
    The day time manager is a hoot. She definitely brings the fun to the place. I watch every time I'm there and the employees who work days are great..I truly enjoy going to that location. Pickering Mel b
  • 1D
    180 dumble
    Jan 30, 2026
    1.0
    this place sucks ive never had a burgter made right imagine asking for meat and bun and u get burger with everything on it i guess gthey cant read in there or whatever or listen idk terrible noone says hello the drive through people look like they hate their life shut it down its like there zombies in there sad

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Pickering?

This McDonald's in Pickering is open 24 hours, 7 days a week.

Does this restaurant offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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