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McDonald's

3.4
(2354 reviews)

Business Details

1300 Kingston Rd, Pickering, ON
L1V 3M9, Canada
(905) 839-5665
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1300 Kingston Rd, Pickering, ON
L1V 3M9, Canada

Hours

Reviews

3.4
2,354 reviews
5 stars
754
4 stars
543
3 stars
374
2 stars
192
1 star
491

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy bathrooms and dirty dining areas, indicating a significant cleanliness issue.

Service Speed

Customers frequently complained about slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Customer Service

While some staff were praised for their friendliness and helpfulness, there were numerous reports of rude or unprofessional behavior from employees.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, suggesting a lack of attention to detail.
  • ND
    Niah Daniel
    Feb 14, 2026
    1.0
    Poor staffing Girl was on her phone at the drive thru and i was ignored in the freezing cold at the pick up window where a staff member saw me and ignored me.. do better! Ur customer service is lacking!
  • EI
    Ellie Imhoff
    Feb 10, 2026
    2.0
    I went in and ordered two xl coffees today. Upon walking out I took a sip. I sent my husband right back in. It was water cream no taste of coffee... He returned with new ones. I can say it was NOT ANY BETTER. I had accepted that it wasn't going to made to what coffee standards should be and left. Absolutely disgusting.. I paid for coffee and literally received water and cream with a hint of coffee. The lady was sweet and I place no fault on her! I do suggest if this is a complaint that you discard and make a new pot. Changing cups will and did not alter the taste
  • QZ
    qiting zhou
    Feb 8, 2026
    1.0
    Bad service! First didn’t get order sheets printed out, then when I get home my happy meal lost main course which chicken nuggets. My kids crying for that! I don’t want to drive back to get it. Reminder everyone check your meal before you leave!
  • WB
    Warren Barnard
    Feb 4, 2026
    1.0
    Drive through order. Asked for a hot mustard at the pickup window. Was told they're 30 cents and I'd have to go back around and pay for it. I mentioned how every other location I've been to would give 1 for free with a meal but charge for extras. Was told they don't do that here. Congrats, saved a sauce, lost a customer.
  • SS
    Steven Stroupes
    Feb 2, 2026
    1.0
    I used to come here every week with my son. The last time he and I were here, there were broken crack pipes, mini liquor bottles, and burnt foils all over the bathroom. There were a group of men with a bag of cannabis huddled in a corner, rolling blunts in plain view of everyone. The kids playground had a group of high schoolers hanging out at the top of the playground, throwing their food down the slides, getting ketchup and cheese and crumbs everywhere. I contacted McDonald’s about it and they said they’d have the manager get in touch, but it’s been weeks of them ghosting me, so I’m posting here. I’m sure someone will reply to this comment to apologize…but they won’t be sorry. They’ll be sorry that the public evidence will get someone in trouble.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1300 Kingston Rd, Pickering?

McDonald's at 1300 Kingston Rd, Pickering is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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