Brand Certified
Swiss Chalet
4.2(1584 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
933 Lansdowne St W, Peterborough, ON
K9J 1Z5, Canada
Certified by Swiss Chalet • Mar 01, 2026
(705) 745-5577
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/peterborough/933-lansdowne-st-w
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Peterborough, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.2
1,584 reviews
5 stars
909
4 stars
336
3 stars
148
2 stars
63
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varied significantly, with many customers praising specific servers for their attentiveness and friendliness, while others reported long wait times and poor service.
Food Quality
Food quality received mixed reviews; while some enjoyed their meals, others complained about undercooked or bland food, and issues with portion sizes.
Consistency
There were concerns about inconsistency in food preparation and service, with some customers noting a decline in quality compared to previous visits.
Customer Experience
Several customers expressed disappointment with their overall dining experience, citing long waits, incorrect orders, and unprofessional staff behavior.
- CCCory Crete2 days ago5.0Food cooked properly, handed in a timely manner and no screwups. Staff friendly and clean from the few I interacted with. Appreciate what you do. Today tho I got take out not diner.
- MKManpreet Kaur4 days ago5.0Jenna was so warm and kind to us. She took great care of us, brought extra butter, sauce, and hot water, and even brewed a fresh pot of coffee. She is very polite and made us feel truly welcome.
- MMMatt McMillanFeb 22, 20265.0Had a great dinner at Swiss Chalet. Our little guy lost a tooth during dinner and Olivia was right over asap with extra napkins and a few extra supplies. Great experience.
- DGDeanna GuyFeb 21, 20265.0Great all the way around ...will be back .food was awesome fresh and hot .our waitress Olivia was very kind and helpful .highly recommend visiting .
- EWErin WhittleJan 29, 20264.0This is for the Peterborough Lansdowne location. Wehave always loved swiss chalet however the last few times when I have picked up quarter chicken dinners there is really not a lot of food in there. Normally when they cut down on the meat they add more fries to somewhat even it out, but they cut back on both the fries and the meat which is unfortunate and they have the same prices as before so you are losing money on these meals. The food quality has also seemed to go down and it is very bland compared to what we used to get before. When we ordered spring rolls they were very burnt and completely inedible. I hope they go back to giving more food because it is not enough for one person especially not worth the price point. I hope they put more love and flavour into it as well. We did love swiss chalet so hopefully they get back to what they were doing before.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 933 Lansdowne St W, Peterborough offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What type of food does Swiss Chalet at 933 Lansdowne St W, Peterborough specialize in?
Swiss Chalet specializes in authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, along with Fresh-Cut Fries and their Signature Chalet Sauce.
What are the operating hours of Swiss Chalet in Peterborough?
Swiss Chalet is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at this location offer takeout and delivery services?
Yes, Swiss Chalet offers takeout and delivery. Orders can be placed online via their website or mobile app, with options for curbside pickup, in-restaurant pickup, and delivery.
How can I order food online from Swiss Chalet Peterborough?
You can order online through their website at https://order.swisschalet.com/?store=1178 or by using the Swiss Chalet mobile app available on iOS and Android.
Are there any special deals or promotions at Swiss Chalet Peterborough?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page on their website for current offers.
Does Swiss Chalet Peterborough accommodate dietary restrictions like vegetarian or gluten-friendly options?
Swiss Chalet provides nutrition and allergy information on their Nutrition & Allergy Guide. While they take precautions, they cannot guarantee zero cross-contamination for allergens.
Is there a Braille menu available at Swiss Chalet in Peterborough?
Yes, every Swiss Chalet location with a dining room, including this one, has a Braille menu available.
What nearby restaurants can I visit before or after dining at Swiss Chalet?
Nearby restaurants include East Side Mario's (Italian), Big Ben's Fish and Chips (Seafood), Papa Johns Pizza, A&W Canada (Burger), Pizza Hut, Subway, Wendy's, and Zaffron Grill (European).
Are there nearby entertainment options close to Swiss Chalet in Peterborough?
Yes, Milltown Mini Golf offers miniature golf, batting cages, and paintball activities nearby for fun before or after your meal.
Where can I find nearby convenience services around Swiss Chalet Peterborough?
Nearby convenience services include New Look Nail and Spa, Western Union for financial services, Snack Attack Supermarket, Lansdowne Coin Laundry, Shell and MacEwen gas stations, and LCBO for liquor and wine.
Brand Certified Facts from Swiss Chalet
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Certified March 01, 2026Yext Knowledge Graph
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