Brand Certified
Swiss Chalet
4.1(759 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
491 Tower Hill Road, Peterborough, ON
K9H 7S3, Canada
Certified by Swiss Chalet • Mar 01, 2026
(705) 745-7997
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/peterborough/491-tower-hill-road
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Peterborough, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.1
759 reviews
5 stars
443
4 stars
142
3 stars
66
2 stars
29
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from staff, particularly highlighting servers like Hannah and April.
Food Consistency
While some reviews noted delicious food, there were numerous complaints about food quality, including overcooked chicken and missing items from orders.
Takeout Issues
Several customers reported problems with takeout orders, including missing items and long wait times, leading to frustration.
Atmosphere
The restaurant's atmosphere was generally described as cozy and welcoming, contributing positively to the dining experience.
- BOBethany Olsen1 day ago5.0We come to this Swiss Chalet quite often because my husband has a severe gluten allergy and they always take special care with the food. We’ve had the pleasure of having Ally as our server a few times and she always makes it a great experience. I had the new fish tacos and we will definitely be back before those are taken off the menu.
- CYChantel YanFeb 22, 20265.0Danika was a great server tonight! We were seated quickly and served quickly. Our chicken dinner could have definitely been larger. Overall, very satisfied with our server:)
- MSMike SaundersFeb 21, 20265.0Shannon is an amazing server! We ask for her everytime we go in. Kids love the menu and the restaurant is very clean and organized. Great work. Thanks again Shannon! We will be back!
- JDJulie DerrettFeb 17, 20265.0We were in for lunch one of our favourite places to eat for freshness , quality home cooked food . Our server Cassidy has served us a few times . Great server . Bubbly . Happy personality . We always get great service from her . We will be back
- JWJulie WilsonFeb 15, 20265.0A big thank you to Shannon and the amazing staff at Swiss Chalet - Towerhill Road Ptbo. for making our celebration so special! We hosted an 80th birthday party with 22 people on February 9th, and everything was wonderful from start to finish. The service was outstanding — attentive, friendly, and well-organized. Shannon and the team made sure everyone felt welcome and taken care of. The food was excellent, and everything was perfect for our large group. We especially appreciated having enough space to comfortably visit and spend quality time with family. It truly made the celebration even more meaningful. Thank you again for helping us create such a memorable birthday celebration!🎉🥳
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 491 Tower Hill Road, Peterborough offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What types of meals does Swiss Chalet at 491 Tower Hill Road, Peterborough serve?
Swiss Chalet serves authentic Canadian comfort food including famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, and desserts.
What are the opening hours of Swiss Chalet Peterborough on Tower Hill Road?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at 491 Tower Hill Road offer delivery and takeout options?
Yes, they offer delivery and takeout. You can place orders online via their website or mobile app for delivery, curbside pickup, or in-restaurant pickup.
Are there any special deals or promotions available at Swiss Chalet Peterborough - Tower Hill Road?
Yes, the restaurant offers various deals including limited-time promotions and family meal deals. Details are available on their Specials & Deals page.
Is Swiss Chalet Peterborough hiring?
You can find information about current job openings by visiting the Swiss Chalet Careers site.
Does Swiss Chalet Peterborough accommodate dietary preferences like vegetarian or gluten-friendly options?
Yes, Swiss Chalet offers vegetarian options and provides a Nutrition & Allergy Guide online. However, cross-contamination is possible, so allergen-free cannot be guaranteed.
Does the Swiss Chalet location at 491 Tower Hill Road have a Braille menu available?
Yes, a Braille menu is available in every Swiss Chalet location that has a dining room.
What nearby restaurants can I visit before or after dining at Swiss Chalet in Peterborough?
Nearby dining options include Apollo Grill, Wild Wing, Subway, A&W Canada, McDonald's, and Wendy's, offering a variety of cuisines from burgers to chicken wings.
Are there any nearby grocery stores or markets near Swiss Chalet at Tower Hill Road?
Yes, Sobeys and M&M Food Market are nearby grocery stores where you can shop for fresh supplies before or after your meal.
What recreational or service facilities are near Swiss Chalet in Peterborough?
Nearby facilities include Anytime Fitness gym for workouts, Kawartha Vision Care for optometry services, and Chemong Park Plaza shopping center for leisure and shopping.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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