Business Details
About
Restaurant
Swiss Chalet in Peterborough, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
717 reviews
5 stars
414
4 stars
134
3 stars
66
2 stars
29
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like April, Hannah, and Shannon.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with undercooked or poorly prepared dishes.
Order Accuracy
Several customers expressed frustration with missing items in their takeout orders, indicating a recurring issue with order accuracy.
Atmosphere
The restaurant atmosphere received positive remarks, with many customers appreciating the cozy environment and welcoming vibe.
Value for Money
Some customers noted that portion sizes seemed smaller compared to prices, leading to concerns about value for money.
- JEJohn Ian Kerr Harvey (Epictetus)2 days ago5.0It's Swiss Chalet. Nothing special, but as delicious as you would expect Swiss Chalet to be?
- JAJake AshtonNov 15, 20255.0Our dinner was good. Hannah M honestly deserves a raise if she hasn’t gotten one. She was pleasant, kind, speedy and made the dinner experience great. We’ll be back hoping she’s our server again.
- DBDoublyBubbly BalloonsOct 31, 20251.0Evening kitchen and managment/wait staff have zero regard for quality service. I have never been more appaled by the food I ordered this evening. Sloppy rushed and undercooked... soup had next to no chicken the break was wet toppings slipped everywhere next to no cheese on it... the chicken spring rolls werent even looked fully. These are frozen spring rolls and you couldn't even cook thag properly. Ill be sending a sample of the uncooked food to the health department. When I tried to call over 10 times to fix/report the issue they just let it ring until closing (whoever was working halloween evening you should be fired)
- ACAnne CarmanOct 30, 20252.0Didn't go in as there was no heat in the place and it was a cold and wet day
- TWTanya WilsonOct 26, 20255.0Great food, in a great restaurant!! The garlic loaf is the bomb!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 491 Tower Hill Road, Peterborough offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Peterborough - Tower Hill Road's <a href="https://www.swisschalet.com/en/menus/delivery/store-1263/on/peterborough/491-tower-hill-road.html">delivery menu here</a>.
Does Swiss Chalet Peterborough - Tower Hill Road offer takeout?
Yes, Swiss Chalet® Peterborough - Tower Hill Road offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Peterborough - Tower Hill Road's <a href="https://www.swisschalet.com/en/menus/takeout/store-1263/on/peterborough/491-tower-hill-road.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Peterborough - Tower Hill Road?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Peterborough - Tower Hill Road offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Peterborough - Tower Hill Road?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Peterborough - Tower Hill Road <a href="https://www.swisschalet.com/en/menus/dining-room/store-1263/on/peterborough/491-tower-hill-road.html">dining room menu here</a>.
Is Swiss Chalet at 491 Tower Hill Road in Peterborough currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Peterborough - Tower Hill Road location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Peterborough - Tower Hill Road Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 491 Tower Hill Road in Peterborough is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 491 Tower Hill Road, Peterborough offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What types of meals does Swiss Chalet at 491 Tower Hill Road, Peterborough serve?
Swiss Chalet serves authentic Canadian comfort food including famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, and desserts.
What are the opening hours of Swiss Chalet Peterborough on Tower Hill Road?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at 491 Tower Hill Road offer delivery and takeout options?
Yes, they offer delivery and takeout. You can place orders online via their website or mobile app for delivery, curbside pickup, or in-restaurant pickup.
Are there any special deals or promotions available at Swiss Chalet Peterborough - Tower Hill Road?
Yes, the restaurant offers various deals including limited-time promotions and family meal deals. Details are available on their Specials & Deals page.
Is Swiss Chalet Peterborough hiring?
You can find information about current job openings by visiting the Swiss Chalet Careers site.
Does Swiss Chalet Peterborough accommodate dietary preferences like vegetarian or gluten-friendly options?
Yes, Swiss Chalet offers vegetarian options and provides a Nutrition & Allergy Guide online. However, cross-contamination is possible, so allergen-free cannot be guaranteed.
Does the Swiss Chalet location at 491 Tower Hill Road have a Braille menu available?
Yes, a Braille menu is available in every Swiss Chalet location that has a dining room.
What nearby restaurants can I visit before or after dining at Swiss Chalet in Peterborough?
Nearby dining options include Apollo Grill, Wild Wing, Subway, A&W Canada, McDonald's, and Wendy's, offering a variety of cuisines from burgers to chicken wings.
Are there any nearby grocery stores or markets near Swiss Chalet at Tower Hill Road?
Yes, Sobeys and M&M Food Market are nearby grocery stores where you can shop for fresh supplies before or after your meal.
What recreational or service facilities are near Swiss Chalet in Peterborough?
Nearby facilities include Anytime Fitness gym for workouts, Kawartha Vision Care for optometry services, and Chemong Park Plaza shopping center for leisure and shopping.