Subway

3.3
134 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Peterborough Subway® Restaurant at 645 Lansdowne Street West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
645 Lansdowne Street West, Peterborough, ON
K9J 7Y5, Canada

Hours

Reviews

3.3
134 reviews
5 stars
71
4 stars
7
3 stars
4
2 stars
1
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from a manager named Sammy, leading to a negative dining experience.

Food Quality

Several reviews highlighted issues with food freshness and preparation, including stale ingredients and poorly made sandwiches.

Staff Friendliness

Despite negative experiences, some customers praised the friendliness and efficiency of certain staff members, particularly Sammy, indicating inconsistency in service.

Cleanliness

While some customers noted the store was clean, others reported unsanitary conditions and poor food safety practices.

Order Accuracy

Numerous complaints were made about incorrect orders and lack of customization options, with customers feeling their specific requests were ignored.
  • KW
    Krissy Wolfenberg
    3 days ago
    1.0
    Worst service. Have mobile coupons and then they say they don't honor them or they are "next weeks" coupons. Ordered at the subway outside of the mall and no issues at all. If you don't want to serve people why be open.
  • JK
    Jaspreet Kharoud
    6 days ago
    1.0
    Today, i order first time veggie patty sandwich at 6 pm here by mobile but I don’t like the service. The person who made my order was very rude and he don’t how to talk with customers and how to greet. And the other thing he prepared order but not properly and I choose grilled option but my sandwich is not grilled and I want more and Spinach and he put very less.
  • JN
    Jenn Nolan
    Oct 28, 2025
    5.0
    The staff are always very friendly and professional and sandwiches are always well made
  • TG
    T Grand
    Oct 17, 2025
    1.0
    Bad service. Any review talking about the amazing atmosphere, smell of fresh bread, great repair of restaurant ect are clearly paid reviews. (Noticed several 5 stars popped up praising this 2 months ago? 🤔) This location is in a mall. You will not smell fresh bread. There's just a counter. There's often nobody at the counter and you can see staff in the back but they'll leave you alone upwards of 5 minutes before offering help
  • AA
    Anu
    Oct 7, 2025
    1.0
    This place is absolutely disgusting. I used my points to get potato rings, and they were stale, sticky, and looked like they’d been sitting there for days. They clearly just microwaved them and tossed them in a bag. When I complained that they weren’t fresh, the staff were rude and lied straight to my face saying they “just made them.” What a joke. The people here have zero customer service skills and no idea how to properly run a store. Do yourself a favor and avoid this Subway completely.

Frequently Asked Questions About Subway

Where is Subway located in Peterborough?

Subway is located at 645 Lansdowne Street West, Store #153, Lansdowne Place, Peterborough, ON K9J 7Y5, Canada.

What are the operating hours of Subway at Lansdowne Place?

Subway is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.