Many customers reported frequent issues with incorrect orders, missing items, and mistakes in their meals.
Service Speed
Customers experienced long wait times both in the drive-thru and inside the restaurant, often feeling that service was slow and inefficient.
Cleanliness
Feedback on cleanliness was mixed; while some noted the location was clean, others reported filthy conditions and unkempt dining areas.
Staff Attitude
Customer service quality varied, with some staff being friendly and helpful, while others were described as rude or inattentive.
Pricing Concerns
Several reviews mentioned high prices compared to other locations, leading to dissatisfaction among customers.
SS
sam
Dec 26, 2025
4.0
It's good, but the only bad thing is that if you want to enter the washroom, you have to ask the staff to open the door because it's locked.
MM
mer
Dec 26, 2025
4.0
Cleanliness, service, and food are good at reasonable prices. Thank you all.
SM
Shelby Murray
Dec 22, 2025
3.0
I gave 3 because the morning staff is fine and dandy. However, when you give the code on the app, there's a notification to verify your code went through. I noticed I didn't get it and thought maybe it was a glitch, but when I refreshed my app, the transaction isn't even in the purchase history. My assumption is they punch in their own code, but that's just a guess. The cherry on top is that my coffee also does not taste good, I'm still suffering through this thing. Foul behavior.
LM
Larry Mackay
Dec 18, 2025
3.0
There was no cashier present for many minutes as the restaurant was busy with drive through and carry out orders. Times have changed for the dine in crowd.
TM
Tina Mc
Dec 8, 2025
1.0
Want some rage bait?? Use their drive thru. 95% cant understand you, they apparently cant see cameras of line ups and pick one lane to take orders from! I have no idea why I put myself in this position. I guess i am hopefull that it will get better!! Its totally insane! 99% of the time they Repeat wrong orders... because they dont understand English. OR if your even braver try going into this establishment,I was there after Santa Claus parade. Short staffed as always!! Had some student who I am guessing was on a break since she stood at counter making amazon purchases. If they are on a break, get away from counter or help your struggling fellow workers! This place is ridiculous!! I realize they get federal or provincial help in paying new students, i am all for them working. But have them understand English. This used to be a great place.
As a side note who ever is the manager... have more staff on when there are events happening. You can pretty much guarantee many tournaments happen here on weekends. And in case ur just learning they happen A LOT in the winter and spring..Thursday are Pete's home games.
Get things better organized
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, delivery service is available 24/7 at this location.
Can I use the drive-through at this McDonald's all day?
Yes, the drive-through is open 24 hours every day of the week.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, this McDonald's offers a children's menu.
What is the attire recommended at this McDonald's?
Casual attire is appropriate when visiting this McDonald's.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include Pizza Factory for pizza lovers, April Philp beauty salon for a grooming session, and Firehouse Subs Lansdowne Peterborough for sandwich options.
Are there other fast-food restaurants near this McDonald's?
Yes, nearby fast-food restaurants include Wendy's and A&W Canada, providing more dining choices in the area.
Where can I find convenient services near McDonald's on Lansdowne Street?
Nearby services include MacEwen gas station with a convenience store and car wash, and Western Union for financial services and currency exchange.