Multiple customers reported unsanitary conditions, including dirty tables and overflowing garbage.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food, soggy fries, and incorrect items.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of responsiveness to complaints.
TM
Troy Mohamed
3 days ago
1.0
The Worst managers I ever seen in a restaurant
Bad management and service
AS
Abby Stairs
Nov 7, 2025
1.0
Ordered from here for lunch through doordash, i had a free burger as a reward they managed to get everything except for my burger. Offered refund will not cover another order. Absolute joke.
VB
vince balfour
Nov 1, 2025
2.0
Not one clean table. The floor has debris everywhere. The self serve station was empty of everything. They gave us the food cold, one straw for two drinks and had to wait in line again for a 2nd straw. 10 years ago the owner of these locations would never have allowed such decrepitude. WTH happenes? Last time I eat at this location. At least the family's (Campbell) Lindsay location is still clean.
DM
Disha Maan
Oct 7, 2025
1.0
The manager there was Akansha and she was really rude when I complained about the spicy veggie burger that i ordered just had literal drops of habanero sauce in it and when i asked her to fix it for us she rudely replied that this is what you get and refused to put more and when i said that I will complain she was like go ahead like she thinks of herself as a owner, way to much attitude to be working in mcdonalds ohh but wait got no skills to work anywhere else. Should be atleast well mannered which she wasn’t at all.
JT
Jordan Tryon
Oct 3, 2025
1.0
If 0 stars was an option that would be my choice. I created a mobile order, MIND YOU this has happened at chemong mcdonalds aswell. I created a moblie order and when i had my uncle there to collect my food they told me my payment had failed EVEN THOUGH the payment went through on my end. So i decided to call them and they proceeded to tell me that nobody was out front waiting for an order and that they knew nothing about it. After i told the woman that i was told by chemong mcdonalds that if the payment did not go through on their end and DID on mine that they have to give me the food. I was told by the woman that she could do nothing because on her end the payment did not through. Not only did i show proof the mobile order was there but also proof of payment. So i told her that i would have to get some legal help if they were not going to give me my money back or give me my food. to top it off A multibillionnare company cannot afford to loose 48 dollars If they were to give me my food That is what this woman told me. CHEMONG mcdonalds gave me my food because on my end the payment went through but this mcdonalds could NOT. In the end they ended up giving me my food After making me wait an hour and a half.
What are the regular business hours for McDonald's at 645 Lansdowne Street West?
McDonald's at 645 Lansdowne Street West is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 10:30 AM to 5:00 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's location does not offer drive-through service.
Is delivery service available at McDonald's Lansdowne?
Delivery is not offered at this McDonald's location.
What meals are served at McDonald's on Lansdowne Street West?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Lansdowne?
They accept American Express, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a children's menu and welcome families?
Yes, it has a children's menu and welcomes families and children.
What is the attire at McDonald's located at Lansdowne?
The attire is casual at this McDonald's location.
Are there nearby dining options clients might visit before or after McDonald's?
Nearby dining options include Thai Express, Freshly Squeezed smoothie and juice bar, and Subway sandwich shop, offering variety for additional meals or snacks.
What shopping places are located near McDonald's Lansdowne?
Nearby shopping centers and stores include H&M Lansdowne Place, SoftMoc shoe store, Lids hat shop, and Smart Set clothing store, ideal for combining a meal with shopping.
Are there nearby services that could be useful for McDonald's customers?
Yes, services near McDonald's include President's Choice Financial for banking, Theodore & Pringle Optical at Real Canadian Superstore for eye care, and Planet Fitness for fitness activities.