McDonald's

3.2
1781 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1043 Chemong Rd. N., PETERBOROUGH, ON
K9H 7E6, Canada

Hours

Reviews

3.2
1,781 reviews
5 stars
502
4 stars
397
3 stars
307
2 stars
184
1 star
391

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly packaged food.

Customer Service

Numerous complaints about rude staff and poor customer service experiences were noted, with some positive mentions of individual employees.

Food Quality

Several customers received cold or improperly prepared food, leading to dissatisfaction.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.
  • VB
    Vee Burn
    2 days ago
    2.0
    Be careful they started adding extra ice in the drinks even if you didn’t ask for it, I had to give them my drink back because it was over an inch below the rim, extra ice and less drink seems to be their go to now.. can we stop making everything at this store worse?
  • MG
    Maria Godinho
    3 days ago
    3.0
    We went through the drive thru and I asked for 2 double fillet of fishes, one with a special order, no cheese add lettuce: I received 2 regular double fillets, even thought it was marked with the special order label. Other than that the staff at the windows were pleasant.
  • KF
    Kaitlin Fuller
    Oct 29, 2025
    1.0
    Please stop removing your orders from the queue to make your times look better. So many errors and confusion.
  • KC
    Katie Compton
    Oct 26, 2025
    1.0
    Worst experience ever ordered online and my McMuffin was not even in the bag and the other burger had no bacon on it then reordered just my McMuffin and there was no bacon on that either and it was cold so disgusted in this place.
  • ER
    Emma Ruszer
    Oct 8, 2025
    1.0
    Workers don’t know how to properly package orders, putting cold ones in the hot which cools down the other food. I also placed an order through delivery which was cancelled because this mcdonald’s it’s actually open 24 hours, i called and emailed and yet have gotten a refund. this place sucks and the customer service is worse.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1043 Chemong Rd. N.?

McDonald's is open 24 hours a day, 7 days a week.

When is delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it is extended until 1:00 AM.