Numerous reviews highlighted poor service, including wrong orders, rude staff, and long wait times.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty tables, overflowing garbage, and filthy bathrooms.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Staff Training
Several reviews pointed out a lack of training among staff, leading to mistakes in orders and poor customer interactions.
Pricing Issues
Customers noted inflated prices compared to other locations, along with dissatisfaction regarding the value for money.
AH
Adelheid Henderson
2 days ago
1.0
Really not impressed with this Mc Donald's. Their inventory is just awful and they never have any food available. I cane here twice in one week and they never had ANY bagels in stock or cream cheese. The service in the drive thru has of room for improvement as well and everyone always seems to be "snippy" no matter the time of day.
CR
Chris Rowntree
Jan 3, 2026
1.0
Forgot to put $10 worth of our order in the bag extremely undertrained staff location should be reopened under new ownership
JS
J S
Jan 3, 2026
5.0
Finest Scottish Resteraunt in the land.
Get yourself a glorious burger made of mostly real meat today!
Ps. Bring back the dollar menu, we're poor and hungry.
RV
Ryan Verch
Dec 30, 2025
1.0
Absolutely disgusting place to eat, when we entered there was a man chasing swearing throwing a fit in front of everyone. floors havnt been mopped or even swept in a week, not one table was cleaned to eat at and when asked to clean a table they cleaned one for us while every other table remained gross, none of the amenities were available from happy meal toys, ketchup, straws, an employee rinsed his mouth in the bathroom sink in front of me and when he spit it went all over the tap and handles, garbage cans were all over flowing with garbage piled on floors at cans, we received 3 wrong items on our order. Will not be eating here again. Ps, this is my first poor review ever given. That’s how bad it was.
MT
Melissa Twa
Dec 13, 2025
1.0
The language barrier at this location is a huge issue, how can you get the right food in the bag if you barely speak the language, never got the right items.
What are the opening hours of McDonald's at 400 Lansdowne Street East?
McDonald's is open 24 hours every day, from 00:00 to 23:59.
What time does the drive-through at this McDonald's operate?
The drive-through is open 24 hours a day, every day.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 06:00 to 23:00.
Does this McDonald's offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a children's menu and welcome families?
Yes, this location has a children's menu and welcomes families and children.
What nearby public transportation or places can help me find this McDonald's?
Near this location, you can find the Ontario Truck Training Academy and Century Transportation, which may help you orient yourself or arrange transit nearby.
Are there any nearby shopping centers or grocery stores close to this McDonald's?
Yes, Willowcreek Centre shopping center and Morello's Your Independent Grocer supermarket are nearby and can be visited before or after your meal.
What other food options are available near this McDonald's?
Nearby food options include Bento Sushi for sushi lovers, Tim Hortons for coffee and snacks, and Subway for sandwiches.