Customers frequently reported extremely long wait times for their orders, often exceeding 20 minutes, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including undercooked chicken, greasy items, and missing components from orders.
Staff Attitude
While some customers praised the friendliness of the staff, numerous reviews mentioned rude or unhelpful service, particularly during busy times.
Restaurant Conditions
Several customers expressed concerns about the cleanliness and comfort of the restaurant, citing issues like lack of air conditioning and unsanitary conditions.
Management Issues
There were complaints regarding poor management practices, including inadequate staffing during peak hours and lack of responsiveness to customer complaints.
MT
Marc T
3 days ago
4.0
Went in today to get the "mighty melts 2 for $) to find out the promotion ended that day, today. I had money on me to get what ever but didn't want a full meal. The lady behind the counter mentioned a snack wrap a individual salad and fries for $5 I was like Absolutely. Best meal for under $6 tax inc. No drink but for the $ well done. I dont like how kfc is telling customers to order from the electronic kiosk booooooo.
EI
Eric Ingram
Feb 25, 2026
1.0
Do yourself a favour and do not go to this KFC. Ordered online 1.5 hours ahead. Got to the store and they said it would be an additional 15 mins. Non apologetic. Came 20 minutes later and the chicken was poor quality. Very rarely leave reviews but need to warn others
TR
The reviewer
Feb 16, 2026
1.0
Really not impressed with anything I got. Ordered a bucket meal to go.
When I got home. (Live out of town)
I was shorted 3 pieces of chicken amd my gravy. Tried calling to let them know amd no one even answered the phone.
This kfc is terrible and the service was terrible as well. Spent $60 and didnt even recieve everything in my order.
Won't be going back. Waste of money.
BD
Bhavleen Dhanjal
Feb 14, 2026
1.0
We had a very disappointing experience with KLC. It has been over 1.5 hours and we still haven’t received our order. We kept calling repeatedly, but no one answered the phone. Their support/helper system is also not working.
The restaurant was about to close, yet there was no response from their side. The payment was deducted, but there is no option to cancel the order or request a refund.
This level of service is completely unacceptable. Very poor customer service and no accountability. We expect either our order or an immediate refund.
SM
Sal Mac
Feb 11, 2026
1.0
It is not HALAL! Attention to all muslim customers and those who only eat Halal, this KFC is not halal. So I visited this KFC and asked if they are halal, the guy Sanju said it is 100% halal when I asked for certificate he said he is not allowed to show the certificate. Which is weird. And after that the way he treated me was pathetic. Zero customer courtesy, negative customer service. I would never visit this branch again. I am reading above reviews, it seems like owner is least bothered about customer service themselves and that’s the example they have said for the crew members that don’t treat customers nicely.
Awful
Pathetic
Worst ever :(
What are the opening hours of KFC at 786 Chemong Road, Peterborough?
KFC is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Where is the KFC located in Peterborough?
KFC is located at 786 Chemong Road, Peterborough, ON, K9H 5Z3, Canada.
How can I contact KFC in Peterborough?
You can reach KFC by phone at +1 705-742-2519.
Does the KFC in Peterborough offer meal delivery?
Yes, KFC offers meal delivery services as part of its offerings.
What types of food does the KFC in Peterborough specialize in?
KFC specializes in fast food, primarily chicken dishes, and is also a halal restaurant.
Are there any nearby banks to KFC at 786 Chemong Road?
Yes, RBC Royal Bank is located nearby and can be convenient for banking needs before or after your visit to KFC.
What other dining options are near the KFC in Peterborough?
Nearby dining options include Little Caesars Pizza, Mr.Sub, North End Diner, Dairy Queen, and Popeye's Louisiana Kitchen, providing a variety of fast food and restaurant choices.
Is there a pharmacy or health-related service near KFC on Chemong Road?
Yes, FYidoctors optometrist and Dr Fernando Eye Care are nearby for eyewear and medical eye care services.
Can I find other retail or convenience stores near KFC on Chemong Road?
Yes, Brookdale Kwik Mart convenience store and wireless phone electronics store Wireless Concept are located nearby for quick shopping needs.
Are there any fitness or active life clubs near KFC in Peterborough?
Yes, Canadian Freestyle Karate is nearby, offering martial arts and gym activities.
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