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KFC

3.0
(651 reviews)

Business Details

(705) 742-2519
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
786 Chemong Road, Peterborough, ON
K9H 5Z3, Canada

Hours

Reviews

3.0
651 reviews
5 stars
169
4 stars
123
3 stars
98
2 stars
61
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 20 minutes, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including undercooked chicken, greasy items, and missing components from orders.

Staff Attitude

While some customers praised the friendliness of the staff, numerous reviews mentioned rude or unhelpful service, particularly during busy times.

Restaurant Conditions

Several customers expressed concerns about the cleanliness and comfort of the restaurant, citing issues like lack of air conditioning and unsanitary conditions.

Management Issues

There were complaints regarding poor management practices, including inadequate staffing during peak hours and lack of responsiveness to customer complaints.
  • MT
    Marc T
    3 days ago
    4.0
    Went in today to get the "mighty melts 2 for $) to find out the promotion ended that day, today. I had money on me to get what ever but didn't want a full meal. The lady behind the counter mentioned a snack wrap a individual salad and fries for $5 I was like Absolutely. Best meal for under $6 tax inc. No drink but for the $ well done. I dont like how kfc is telling customers to order from the electronic kiosk booooooo.
  • EI
    Eric Ingram
    Feb 25, 2026
    1.0
    Do yourself a favour and do not go to this KFC. Ordered online 1.5 hours ahead. Got to the store and they said it would be an additional 15 mins. Non apologetic. Came 20 minutes later and the chicken was poor quality. Very rarely leave reviews but need to warn others
  • TR
    The reviewer
    Feb 16, 2026
    1.0
    Really not impressed with anything I got. Ordered a bucket meal to go. When I got home. (Live out of town) I was shorted 3 pieces of chicken amd my gravy. Tried calling to let them know amd no one even answered the phone. This kfc is terrible and the service was terrible as well. Spent $60 and didnt even recieve everything in my order. Won't be going back. Waste of money.
  • BD
    Bhavleen Dhanjal
    Feb 14, 2026
    1.0
    We had a very disappointing experience with KLC. It has been over 1.5 hours and we still haven’t received our order. We kept calling repeatedly, but no one answered the phone. Their support/helper system is also not working. The restaurant was about to close, yet there was no response from their side. The payment was deducted, but there is no option to cancel the order or request a refund. This level of service is completely unacceptable. Very poor customer service and no accountability. We expect either our order or an immediate refund.
  • SM
    Sal Mac
    Feb 11, 2026
    1.0
    It is not HALAL! Attention to all muslim customers and those who only eat Halal, this KFC is not halal. So I visited this KFC and asked if they are halal, the guy Sanju said it is 100% halal when I asked for certificate he said he is not allowed to show the certificate. Which is weird. And after that the way he treated me was pathetic. Zero customer courtesy, negative customer service. I would never visit this branch again. I am reading above reviews, it seems like owner is least bothered about customer service themselves and that’s the example they have said for the crew members that don’t treat customers nicely. Awful Pathetic Worst ever :(

Frequently Asked Questions About KFC

What are the opening hours of KFC at 786 Chemong Road, Peterborough?

KFC is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.

Where is the KFC located in Peterborough?

KFC is located at 786 Chemong Road, Peterborough, ON, K9H 5Z3, Canada.

Brand Certified Facts from KFC

This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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