Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
446 reviews
5 stars
204
4 stars
117
3 stars
55
2 stars
21
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Food Quality
Customers reported inconsistent food quality, with some enjoying the burgers and ice cream, while others experienced cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unpleasant odors in the restaurant.
Wait Times
Several customers noted long wait times for service and food, even during less busy periods.
Pricing
Many customers expressed concerns about rising prices relative to the quality and portion sizes of the food.
AS
Aidan Smith
Feb 23, 2026
1.0
The workers were really rude and my fries were soggy
JA
Jeremiah Anderson
Feb 12, 2026
5.0
Fake royalty, but good food.
LM
Lieutenant McMuffins
Feb 2, 2026
1.0
I don’t do business with places where I need to ask to go to the bathroom.
KT
Ken Thomson
Dec 24, 2025
5.0
Excellent staff especially the manager!
CC
Carrie
Sep 25, 2025
1.0
Wasn’t greeted when we walked in, even though the place wasn’t busy. The woman who took my order was condescending and rude. It took 20 minutes to get two simple orders of chicken fingers. While waiting, I watched several couples walk in, get ignored by the same woman behind the counter, and leave without ordering. Poor service all around and definitely not a place I’d return to.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill?
The location is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer mobile ordering or rewards?
Yes, Dairy Queen Grill & Chill offers mobile ordering and rewards through their app.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Is Dairy Queen Grill & Chill family-friendly and accessible to wheelchair users?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering.
Where is Dairy Queen Grill & Chill located?
It is located at 154 Lansdowne St E, Peterborough, ON, K9J 7N9, Canada.
What nearby dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Bento Sushi, Mark's Finer Diner, Porch & Pint Pub, Berc's Steakhouse, One Eyed Jack - Peterborough, Papa Johns Pizza, and Tim Hortons, offering a variety of cuisines to choose from.
Are there nearby conveniences for customers visiting Dairy Queen Grill & Chill?
Yes, customers can find nearby convenience stores such as Circle K and Mac's, as well as services like Remedy'sRx Lansdowne Pharmacy and The Exchange Network ATM.
What nearby services can customers access when visiting Dairy Queen Grill & Chill?
Nearby services include Peavey Mart retail store, CompuClinic for computer repair, Fires Alive HVAC and fireplace services, and Lansdowne East Auto Wash for automotive care.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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