Customers generally enjoyed the food, particularly the burgers and ice cream, but there were multiple complaints about food being served cold or improperly prepared.
Service Issues
There were numerous reports of poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently noted for being clean and well-maintained, which customers appreciated.
Staff Attitude
While some reviews praised friendly staff, many others highlighted instances of unprofessional behavior and lack of attentiveness.
Value for Money
Several customers felt that prices were high for the quality and quantity of food received.
MD
Michael Derkach
Oct 18, 2025
4.0
Was surprised that the food was actually pretty fresh considering it was. Flamethrower burger hit the spot. Much better than burger King on the grilled burger. Blizzard was really good too.
PS
pat soulliere
Oct 16, 2025
5.0
Love ice cream
TB
terrence brood
Oct 13, 2025
1.0
With 2 cars in the lineup, and a minute left to be open, the person on the speaker tells me they are closed. I say it not even 5, he says "I dont know what to tell you. We are serving our last customers and are closed before 5." Sometime the workers integrity is less than expected. If it was the manager saying no, or assistant on the floor, then they should not be promoted any further.
JT
Jeff Tompkins
Oct 8, 2025
5.0
It's always clean, the staff like to connect with you as the customer. Food was made just as I asked.
What are the opening hours of Dairy Queen Grill & Chill in Peterborough?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides both indoor and outdoor seating, including high chairs for children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and offers facilities like high chairs and wheelchair accessibility.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and download the Dairy Queen app for exclusive deals and mobile rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Peterborough?
The address is 717 Lansdowne St W, Peterborough, ON, K9J 1Z2, Canada. The main phone number is +1 705-749-0617.
What ice cream shops are located near Dairy Queen Grill & Chill in Peterborough?
Nearby ice cream shops include Orange Julius and Kawartha Dairy, both great spots to visit after enjoying Dairy Queen's treats.
Are there any health and wellness services close to Dairy Queen Grill & Chill?
Yes, nearby health services include Tag Dental, Megan Fulford dentist, Bloom Health gym and massage therapy, and ProResp Peterborough medical center, which visitors might find convenient.
What other dining options are available close to Dairy Queen Grill & Chill?
Other nearby dining options include Shoeless Joe's Restaurant, Cora restaurants, The Keg Steakhouse and Bar, and Orange Julius for additional food variety.