Business Details
About
Restaurant
Swiss Chalet in Petawawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.1
136 reviews
5 stars
48
4 stars
20
3 stars
11
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked chicken, cold meals, and missing items from orders.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Staff Performance
While some customers praised individual staff members for their friendliness and service, overall staff training and management were criticized.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and unkempt condiment stations.
Availability of Menu Items
A recurring complaint was the unavailability of chicken and other menu items, leading to customer frustration.
- HSHolly Seaborn6 days ago5.0LOVE IT KEEP GOING ❤️🧡💛💚💙💜🩷
- JBJenn BNov 15, 20251.0The last time we went they double charged us, ensured they would reimburse us and they didn't in over a week. So my husband had to go in and get a cash reimbursement. They mess your order up every. single. time. I tried multiple times over the years and without fail I can't leave without double checking every box. I love Swiss Chalet and I have avoided it for years because this is the only one around.
- CMC MOct 20, 20254.0Nice restaurant. Food was good. We went for the Thanksgiving Feast and it was delicious. Seating was like a fast food restaurant, you seat yourself. They are connected with Harvey’s. Lots of free parking.
- KGKaren GreenOct 4, 20251.0Asked for 1x1/4 white: "um let me see if we have any white meat....ok yes we do", then put in 2nd order for leg: "um we don't have any dark meat". It was 630pm on a Saturday night. Did they think people were going to order Big Macs? How do you not have any chicken?
- KKKartic KanungoSep 20, 20255.0Asiya very good server
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 22 Town Centre Blvd, Petawawa offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Petawawa's <a href="https://www.swisschalet.com/en/menus/delivery/store-1284/on/petawawa/22-town-centre-blvd.html">delivery menu here</a>.
Does Swiss Chalet Petawawa offer takeout?
Yes, Swiss Chalet® Petawawa offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Petawawa's <a href="https://www.swisschalet.com/en/menus/takeout/store-1284/on/petawawa/22-town-centre-blvd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Petawawa?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Petawawa offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is Swiss Chalet at 22 Town Centre Blvd in Petawawa currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Petawawa location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Petawawa Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 22 Town Centre Blvd in Petawawa is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 22 Town Centre Blvd, Petawawa offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What is the signature dish at Swiss Chalet in Petawawa?
Swiss Chalet in Petawawa is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with the Signature Chalet Sauce and Fresh-Cut Fries.
Does Swiss Chalet at 22 Town Centre Blvd, Petawawa offer delivery and online ordering options?
Yes, they offer delivery as well as takeout. You can place your order online via their website or mobile app, which also provides $5 off your first order of $40 or more.
What are the opening hours of Swiss Chalet in Petawawa?
Swiss Chalet Petawawa is open every day from 11:00 AM to 9:00 PM.
Are there vegetarian or gluten-friendly menu options available at Swiss Chalet Petawawa?
Yes, Swiss Chalet offers vegetarian options and provides a Nutrition & Allergy Guide online. However, cross-contamination risks exist, so allergen-free guarantees cannot be made.
Does Swiss Chalet Petawawa have facilities such as restrooms and Braille menus?
Yes, the restaurant has restrooms and provides a Braille menu for guests with vision impairments.
Is Swiss Chalet at 22 Town Centre Blvd, Petawawa locally owned and operated?
Yes, the Petawawa Swiss Chalet is owned and operated by local Canadian Franchisees, supporting the community's economy.
Can I get special deals or family meal offers at Swiss Chalet Petawawa?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. Details are available on their Specials & Deals page online.
Which nearby restaurants can I visit around Swiss Chalet Petawawa?
Nearby dining options include Harvey's for burgers, Tim Hortons for coffee and snacks, Boston Pizza for pizza and chicken, and Little Caesars Pizza for fast food pizza.
Where can I find coffee or quick snacks near Swiss Chalet Petawawa?
Tim Hortons, located nearby, is an ideal spot for coffee and quick snacks before or after your visit to Swiss Chalet.
Are there convenience stores or gas stations near Swiss Chalet in Petawawa?
Yes, Circle K convenience stores and an Ultramar gas station with a car wash are close by for any quick errands while dining at Swiss Chalet.