Swiss Chalet

3.1
135 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Petawawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Swiss Chalet
22 Town Centre Blvd, Petawawa, ON
K8H 0H1, Canada

Hours

Reviews

3.1
135 reviews
5 stars
47
4 stars
20
3 stars
11
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Many reviews highlighted issues with food quality, such as undercooked chicken, cold meals, and stale sides.

Service Speed

Customers consistently mentioned long wait times for food, both for dine-in and takeout orders.

Staff Attitude

While some staff were praised for their friendliness, others were noted for being rude or unhelpful, particularly in resolving issues.

Availability Issues

A recurring complaint was the unavailability of chicken, which is a core menu item, leading to customer frustration.
  • HS
    Holly Seaborn
    Nov 18, 2025
    5.0
    LOVE IT KEEP GOING ❤️🧡💛💚💙💜🩷
  • JB
    Jenn B
    Nov 15, 2025
    1.0
    The last time we went they double charged us, ensured they would reimburse us and they didn't in over a week. So my husband had to go in and get a cash reimbursement. They mess your order up every. single. time. I tried multiple times over the years and without fail I can't leave without double checking every box. I love Swiss Chalet and I have avoided it for years because this is the only one around.
  • CM
    C M
    Oct 20, 2025
    4.0
    Nice restaurant. Food was good. We went for the Thanksgiving Feast and it was delicious. Seating was like a fast food restaurant, you seat yourself. They are connected with Harvey’s. Lots of free parking.
  • KG
    Karen Green
    Oct 4, 2025
    1.0
    Asked for 1x1/4 white: "um let me see if we have any white meat....ok yes we do", then put in 2nd order for leg: "um we don't have any dark meat". It was 630pm on a Saturday night. Did they think people were going to order Big Macs? How do you not have any chicken?
  • KK
    Kartic Kanungo
    Sep 20, 2025
    5.0
    Asiya very good server

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 22 Town Centre Blvd, Petawawa offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What is the signature dish at Swiss Chalet in Petawawa?

Swiss Chalet in Petawawa is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with the Signature Chalet Sauce and Fresh-Cut Fries.