Swiss Chalet in Petawawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Many reviews highlighted issues with food quality, such as undercooked chicken, cold meals, and stale sides.
Service Speed
Customers consistently mentioned long wait times for food, both for dine-in and takeout orders.
Staff Attitude
While some staff were praised for their friendliness, others were noted for being rude or unhelpful, particularly in resolving issues.
Availability Issues
A recurring complaint was the unavailability of chicken, which is a core menu item, leading to customer frustration.
HS
Holly Seaborn
Nov 18, 2025
5.0
LOVE IT KEEP GOING ❤️🧡💛💚💙💜🩷
JB
Jenn B
Nov 15, 2025
1.0
The last time we went they double charged us, ensured they would reimburse us and they didn't in over a week. So my husband had to go in and get a cash reimbursement.
They mess your order up every. single. time. I tried multiple times over the years and without fail I can't leave without double checking every box.
I love Swiss Chalet and I have avoided it for years because this is the only one around.
CM
C M
Oct 20, 2025
4.0
Nice restaurant. Food was good. We went for the Thanksgiving Feast and it was delicious. Seating was like a fast food restaurant, you seat yourself. They are connected with Harvey’s. Lots of free parking.
KG
Karen Green
Oct 4, 2025
1.0
Asked for 1x1/4 white: "um let me see if we have any white meat....ok yes we do", then put in 2nd order for leg: "um we don't have any dark meat". It was 630pm on a Saturday night. Did they think people were going to order Big Macs? How do you not have any chicken?
Does Swiss Chalet at 22 Town Centre Blvd, Petawawa offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What is the signature dish at Swiss Chalet in Petawawa?
Swiss Chalet in Petawawa is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with the Signature Chalet Sauce and Fresh-Cut Fries.
Does Swiss Chalet at 22 Town Centre Blvd, Petawawa offer delivery and online ordering options?
Yes, they offer delivery as well as takeout. You can place your order online via their website or mobile app, which also provides $5 off your first order of $40 or more.
What are the opening hours of Swiss Chalet in Petawawa?
Swiss Chalet Petawawa is open every day from 11:00 AM to 9:00 PM.
Are there vegetarian or gluten-friendly menu options available at Swiss Chalet Petawawa?
Yes, Swiss Chalet offers vegetarian options and provides a Nutrition & Allergy Guide online. However, cross-contamination risks exist, so allergen-free guarantees cannot be made.
Does Swiss Chalet Petawawa have facilities such as restrooms and Braille menus?
Yes, the restaurant has restrooms and provides a Braille menu for guests with vision impairments.
Is Swiss Chalet at 22 Town Centre Blvd, Petawawa locally owned and operated?
Yes, the Petawawa Swiss Chalet is owned and operated by local Canadian Franchisees, supporting the community's economy.
Can I get special deals or family meal offers at Swiss Chalet Petawawa?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. Details are available on their Specials & Deals page online.
Which nearby restaurants can I visit around Swiss Chalet Petawawa?
Nearby dining options include Harvey's for burgers, Tim Hortons for coffee and snacks, Boston Pizza for pizza and chicken, and Little Caesars Pizza for fast food pizza.
Where can I find coffee or quick snacks near Swiss Chalet Petawawa?
Tim Hortons, located nearby, is an ideal spot for coffee and quick snacks before or after your visit to Swiss Chalet.
Are there convenience stores or gas stations near Swiss Chalet in Petawawa?
Yes, Circle K convenience stores and an Ultramar gas station with a car wash are close by for any quick errands while dining at Swiss Chalet.