Customers frequently reported slow service, especially in the drive-thru, leading to frustration during busy times.
Food Quality
There were mixed reviews about food quality, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.
Staff Friendliness
Many reviews highlighted friendly and helpful staff, although there were instances of poor service and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas, which negatively impacted their experience.
Order Accuracy
Multiple customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
IH
Isaac Harris
Dec 27, 2025
5.0
10/10 some how they forgot the bottom of the bun but not the top
Lmfao
MH
Mike Henriques
Dec 8, 2025
1.0
Always nice when you walk in and order a coffee and the 4 people who order at the cashier get their full meals before you. And then having to ask for my coffee that was no longer pm the screen, hadn't been made and was forgotten about
VV
Vadim
Nov 26, 2025
3.0
Solid McDonald’s overall — food is consistent, staff are friendly, and the order is almost always correct. Coffee is exactly what you expect and the price is right.
The only real issue (and why I can’t give 4 stars) is the drive-thru speed. Even when there are just 3–4 cars ahead, you’re easily looking at 10–15 minutes minimum. I often stop in just for a large coffee on my way to work and still end up late because the line barely moves. Mornings and lunch rush are the worst.
Inside is usually faster, but in winter or when you’re in a hurry, sitting in the drive-thru that long is frustrating. If they could speed it up even a little, this location would easily be 4 stars for me.
Still my go-to McD’s in Bradford, just learned to add extra time when I’m in the car.
GB
Greg Brearey
Nov 22, 2025
1.0
When I went up to place my order at the drive-through I was like can I please have no fry and can I get a pic with it and the lady really really said a protein is a fry which I know, but she didn’t need to tell me I did not want the regular brother with it instead I need to be told that the pine had fries in it can you please find out who this was and get it fixed? I felt very thrown off and I really just wanted to pull out and not pay any.
SS
Scott Strachan
Oct 27, 2025
1.0
Very disappointed today with the product I received in Perth at the McDonald’s on Hwy 7. Having asked for a McChicken, being drawn in by a photo displaying a lovely juicy chicken patty far outsizing the bun, I received what can be seen in the photos. Where in this decent world does one advertise this way only to hand out something so different?!
The employee at the drive-thru window was very kind and helpful, and I really appreciated her friendly demeanor. Too bad the product I received was so substandard.
Losing faith in McDonald’s after 50 years of being a customer.