Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, including cold fries, poorly prepared burgers, and missing items.
Cleanliness
Several customers noted cleanliness issues, with complaints about sticky floors and messy dining areas.
Pricing Concerns
Customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and quick service during their visits.
SB
Sandra Brix
today
1.0
Every morning my coffee is wrong I ask for cream and get milk.🤐
BS
Brett Souliere
Jan 12, 2026
1.0
Damn not usually one to complain but ordered my order through the mobile app grab my stuff get home to missing item thankfully used my points on the one item it but then it came to the drinks completely wrong drinks not even the ones I ordered. Not only did the staff not even acknowledge the people. They were there ignoring customers. Usually have a decent experience at McDonald but today was terrible
CF
Cory Frost
Dec 13, 2025
5.0
Quit nice well priced
TB
Trista B
Dec 12, 2025
5.0
To clean and on Christmas it is beautiful
BG
Brittany G
Nov 11, 2025
1.0
I normally always do good reviews. 1 manager on shift and a few associates. No one greeted me at front line so I went to order on the kiosk after waiting a few minutes. Ordered a mcchicken combo with fries and coke with extra mcchicken sauce on the burger. The burger did not have extra mayo on it so I went to the front while the 2 girls(one a manager) were looking on there phones with backs towards the cash. Two guys walked passed talking about whatever outside of work and disregarded me. I said excuse me to the one manager talking to another girl. Manager approached me she was not friendly at all and I asked her if I could have a mayo packet as my burger didnt have extra on it all she said was "I have to charge you for it" I said thats okay, ill have to grab some money so 1 sec. Came back a few seconds after and I got my mayo packet thankfully. My drink was also wrong I asked for coke and got root beer but did not want to go talk to staff as they were not so nice the first time. I did dine inside and all they did is just stand there and talk and play on their phones, I can hear clearly what they are saying and its not work place appropriate. Also the manager telling a younger gentleman co-worker to lock the doors and tell me we're closing the store and to clean tables n what not. This poor young man was scurrying to clean the tables while I finished my food. While the manager and a few other staff (6 of them) were just standing in the kitchen talking and laughing. Like help the poor man close aswell! Its sad that this whole experience has lead me to not come to this establishment again and seems im not the only one who thinks this aswell. Thank you to the young man cleaning for being considerate and kind!
What are the regular operating hours for McDonald's at 805 Pembroke Street East?
McDonald's at 805 Pembroke Street East is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, this McDonald's offers drive-through service 24 hours a day, every day of the week.
Can I get delivery from McDonald's at this location?
Delivery is not offered at this McDonald's location, but in-store pickup is available.
What meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options are accepted here?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order or interact with McDonald's?
Yes, you can use the My McD's App, available on both Android and iOS platforms.
Does McDonald's at Pembroke Street East welcome families and children?
Yes, this McDonald's welcomes families and children and has a children's menu.
Are there nearby fast food options to McDonald's if I'm looking for variety?
Yes, nearby fast food options include Little Caesars Pizza and Quesada Burritos & Tacos, offering pizza and Mexican cuisine respectively.
What other retail stores are located near McDonald's at Pembroke Street East?
Nearby retail stores include Eastwood Jewellers, Valley Workwear clothing store, and KM Bridal Outfitters for shopping needs.
Are there any nearby health and wellness services I can visit along with McDonald's?
Yes, nearby health and wellness services include Shoppers Drug Mart pharmacy, Valley Chiropractic Clinic, and Herbal One nutritionist center.
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