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KFC

3.4
(423 reviews)

Business Details

(613) 732-9892
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
415 Pembroke Street East, Pembroke, ON
K8A 3K9, Canada

Hours

Reviews

3.4
423 reviews
5 stars
166
4 stars
80
3 stars
42
2 stars
34
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and staff being unhelpful or rude.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about greasy, undercooked, or poorly prepared items.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty facilities and unsanitary conditions.

Customer Experience

While some praised individual staff members for their service, overall customer experiences were often negative, leading to dissatisfaction and reluctance to return.
  • BT
    Brian T
    1 day ago
    2.0
    This restaurant is very slow, waited more than 20 minutes in restaurant to get my meal. In the meantime, they were serving & prioritizing uber drivers, not the customers in store. I had to ask about my order for them to get it out of the kitchen because they handled it to 4 uber drivers that arrived after me, before making mine
  • HH
    Hectic Hector
    Jan 19, 2026
    1.0
    I order something in advance from the app and it should be ready but I’m waiting at the cash register for way more than it’s scheduled for, and no one even showing their faces in the front, it’s like no one is even working, it’s crazy
  • BA
    bazza abdelkabir
    Jan 11, 2026
    5.0
    The food was delicious and the service good
  • JL
    J Lantain
    Jan 11, 2026
    1.0
    Went there last night and got a 10 piece bucket against my better judgment. Not again. Like the other picture’s ppl have posted that’s what the chicken looked like. Super greasy the skin just fell off or no skin at all. It didn’t even taste the way it should have unless they changed the recipe. Definitely not going back. Didn’t think to take a picture of the food. Sry
  • SH
    Steven Hume
    Dec 31, 2025
    1.0
    Have to agree. Whoever is running this place isn’t running it right at all. Or they’re severely understaffed. The one poor girl who was running the show was surrounded by people who had no idea what’s going on

Brand Certified Facts from KFC

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Certified March 01, 2026Yext Knowledge Graph
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