East Side Mario's

4.1
1035 reviews

About

RestaurantFamily Style RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out RestaurantAmerican RestaurantCanadian RestaurantPizza Restaurant
At East Side Mario's Pembroke we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

East Side Mario's
100 Pembroke Street East, Pembroke, ON
K8A 8A3, Canada

Hours

Reviews

4.1
1,035 reviews
5 stars
592
4 stars
215
3 stars
99
2 stars
47
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service from various servers, particularly highlighting staff members like Danni, Emily, and Cooper for their attentiveness and friendliness.

Food Quality

Feedback on food quality was mixed; while some dishes were enjoyed, others were criticized for being subpar or not fresh, particularly seafood and certain pasta dishes.

Ambiance

The restaurant's ambiance received positive remarks, with many customers appreciating the welcoming atmosphere and cleanliness.

Staffing Issues

Several reviews mentioned long wait times and understaffing during busy periods, leading to delays in service.

Value for Money

Customers expressed varying opinions on the value for money, with some feeling the prices were high relative to the quality of food received.
  • SS
    Samuel
    3 days ago
    5.0
    Emily and Shannon did a great job giving us more bread when we needed it. Keep up the amazing service! I truly believe that they should get a raise!
  • ZB
    Zachary Bennett
    3 days ago
    5.0
    Emily and Shannon we so amazing offering us food even when we were finished, thank you so much. Keep up the amazing work! 👍😁
  • KS
    Kelly Somerville
    Nov 17, 2025
    5.0
    This location stands out from others in the restaurant chain, everything was especially good and fresh tasting! The service from Marley and Emily was exceptional, we never had to wait for anything and we were very well looked after the whole way through.
  • KH
    Kyle Hannaford
    Nov 7, 2025
    5.0
    We went for my wife’s birthday dinner with my two kids. The food and drinks were good as always but our waitress Emily was the best part. She was super attentive and thoughtful. She never interrupted our food but was there magically any time I even thought of asking for something. If I could give ten stars I would. Employee of the year for sure
  • AM
    Amanda McNeil
    Oct 31, 2025
    2.0
    We ordered our food through a food delivery service, but I must say we were quite disappointed, especially when considering the cost. I ordered the seafood linguini which had a very "off" taste to it, like something had gone bad, it definitely wasn't fresh ingredients. There used to be scallops in this dish but they've replaced them with calamari which I presume costs less but wasn't great. My husband's chicken parmesan was chewy and had a very unpleasant texture. East Side's is one of the most costly places to eat at anymore and I wouldn't mind paying if the quality was there but it's just not.

Frequently Asked Questions About East Side Mario's

Where can I view the East Side Mario’s Pembroke menus?

Planning your visit with your friends and family, or as we say la famiglia? Get ready to MANGIA! — explore our menus: <a href="https://www.eastsidemarios.com/en/menus/food/store-8679/on/pembroke/100-pembroke-street-east.html">Food Menu</a>, <a href="https://www.eastsidemarios.com/en/menus/drinks/store-8679/on/pembroke/100-pembroke-street-east.html">Drink Menu</a>, <a href="https://www.eastsidemarios.com/en/menus/kids/store-8679/on/pembroke/100-pembroke-street-east.html">Kids Menu</a>, <a href="https://www.eastsidemarios.com/en/menus/lunch/store-8679/on/pembroke/100-pembroke-street-east.html">Lunch Menu</a> and and <a href="https://www.eastsidemarios.com/en/menus/family-meal-takeout-deals/store-8679/on/pembroke/100-pembroke-street-east.html">Family and Takeout Meals Menu</a>.

Does my East Side Mario’s Pembroke offer takeout?

Yes, East Side Mario’s Pembroke offers takeout. Call your local East Side Mario’s restaurant or place your order <a href="https://order.eastsidemarios.com/" target="_blank">online here</a>.