Burger King

3.5
552 reviews
Burger with fries and coca-cola

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 930 Pembroke Street East. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Pembroke, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
930 Pembroke Street East, Pembroke, ON
K8A 3M2, Canada

Hours

Reviews

3.5
552 reviews
5 stars
186
4 stars
149
3 stars
73
2 stars
50
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale buns, cold items, and even food poisoning.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, long wait times, and staff being inattentive.

Cleanliness

Several customers noted that the restaurant was dirty and in need of repairs, affecting their overall dining experience.

Staff Attitude

While some reviews praised friendly staff, others reported rude behavior and lack of professionalism from employees.

Dining Experience

The dining area was frequently closed, leading to frustration among customers who preferred to eat inside.
  • JP
    J P
    Dec 10, 2025
    2.0
    The whopper just tastes funny and every time I go I get a stale bun. I even requested a fresh one today and it was still stale. A&W will be my go to from now on. They have grass fed beef and fresh buns.
  • SR
    Susanne Robichaud
    Dec 4, 2025
    1.0
    I usually hit this location at least once a week when im working on that side of town. Today was my last visit. It was busier than usual so we waited in line. Noticed they weren't taking orders. It looked like they would tak an order and complete it before taking a new order but, that really wasnt the problem. I was with my sister who always orders kids meals and today was no different. She gives the toy to her grandson. Today they refused to put a toy in it saying that they were for children only. My sister paid full price for her meal and only got a part of it. Yes thebtoy is a part of it. She accepted that which she shouldn't have and the order was to go so how does the person taking orders know whether there was a child in the car or not. Got the rest of our order and decided to sit in instead. My whopper looked like the meat was boiled and it had a funny taste along with puddles of grease on the paper. I managed 2 bites, finished my fries and left. 30 minutes later I was violently vomiting in riverside park where my husband pulled over for me. Never again and I definitely won't be recommending or having this anytime soon.
  • KK
    Keegan
    Nov 20, 2025
    1.0
    I am a regular customer for a couple years at this location. It is not far from my work, so I go to eat usually for lunch. Today will be my last day. Everytime I have come in the last few months it seems one of your staff is taking their break in the dining room ,That I don't take issue with. What I find very disappointing is that they all speak very loudly, almost yelling, making it impossible to eat and relax . Two separate instances will explain my experiences. The first being in the late spring. There was a couple of us in line waiting to be served. There was a young man, not in a uniform wearing unkempt clothes, that needed washing, laying across the counter, talking on his phone(speaker phone) arguing with a credit card company I presumed, completely ignoring us. I wasn't even sure he worked there. Finally the woman who was crazy busy cooking and doing drive thru, saw what he was doing, and told him to get off his phone and get back to work. Instead he stayed on the phone walked into kitchen, still talking loudly on his phone. She was the one who served us, and she was the reason I stayed to eat that day. She was kind and apologetic, and she had done nothing wrong. Another day I came in , to grab some quick lunch, and I had received a phone call from my manager, and I had to actually go outside and call him back as there was a 20ish woman employe on video call speaking so loudly I could not hear my boss. I took my lunch to sit in my car to eat that day, in case my boss called back. Today I came in for an early lunch and I'm pretty sure it was the same man I just told you about who again was on his phone very loudly, laughing very loudly. So I didnt even bother to stay. When I dine in, I expect there to be chatter from other diners etc. But your employees yelling into their phones constantly while on their breaks, are ruining my experience. And I'm not alone in this. There are other customers annoyed by this. I am not saying I'm treated badly. The service for the most part is really good. The food is very good which is why I was dining there so often and it's affordable. You are losing me as a customer because your employees treat your dining room like their living room. Is there nota staff room to take these phone calls more privately? Thank you for your attention in these matters.
  • TY
    Tina Young
    Nov 18, 2025
    1.0
    Tried their French toast thingys.... tasted like fish and onion rings. Nvr again will I eat there. Polite workers, but not enough of a reason to make myself sick.
  • SA
    Sohail A
    Nov 13, 2025
    5.0
    Quick in and out. Good service overall!

Frequently Asked Questions About Burger King

Where is the Burger King restaurant located in Pembroke?

The Burger King restaurant is located at 930 Pembroke St East, Pembroke, ON, K8A 3M2, Canada.

What are the opening hours for Burger King at 930 Pembroke St East?

Burger King is open daily from 7:00 AM to 11:00 PM. On December 31, it closes early at 8:00 PM, and on January 1, it opens at 10:30 AM until 11:00 PM.