Swiss Chalet

4.4
1253 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Paris, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
82 Dundas Street East, Paris, ON
N3L 3H5, Canada

Hours

Reviews

4.4
1,253 reviews
5 stars
917
4 stars
163
3 stars
58
2 stars
32
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the attentive and friendly service from staff, with specific mentions of several outstanding servers.

Food Quality

Mixed reviews on food quality; while many enjoyed their meals, several customers reported issues with takeout orders, including cold food and missing items.

Takeout Experience

Numerous complaints about the takeout service, including long wait times and inconsistent food quality compared to dining in.

Manager Interaction

Positive feedback regarding managers who personally addressed customer concerns and provided excellent service.
  • DA
    Darin Ayres
    1 day ago
    4.0
    Food is always good, cooked properly and always ready when picking up.
  • KS
    Kevin Sharpe
    Jan 2, 2026
    5.0
    We had take out like we always do for a night of not cooking… but this time the dinner was not quit up to par like it always is… and I’m not one to complain but this time I had to… And call the resturant and they immediately Corrected and replace our dinners and when I picked back up… the manager personally handed me our meal apologizing for the inconvenience…. Best service I have ever had… and so glad there is people still willing to make things right in today age… Wish I can remember the managers name… But thank you for the great service Your team should be proud…
  • TC
    Teresa Culpeper
    Dec 28, 2025
    5.0
    It arrived way before we were told - bonus! It was hot and delicious. The driver was polite, friendly, a real champ! Thank you!!
  • AB
    Anita Boos
    Dec 27, 2025
    5.0
    Great. There was a large group of us that met at Swiss Chalet. They were very accommodating and our server was very patient with all of us.
  • MP
    mellisa paul
    Dec 27, 2025
    2.0
    Usually when we eat in at this location the food is good. But we ordered tonight, and the quality is not there and this isn’t the first time with ordering out it hasn’t been good. I ordered the festive special did not get any stuffing, my chicken is DRY as hell, the ribs were meh and my lettuce in my salad is brown. I really don’t understand why the take out experience is worse then the dine in, but this was a total waste of money. Very disappointed

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 82 Dundas Street East, Paris offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What are the operating hours for Swiss Chalet at 82 Dundas Street East, Paris?

Swiss Chalet in Paris is open daily from 11:00 AM to 9:00 PM.