Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Paris, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Customers frequently praised the attentive and friendly service from various staff members, particularly highlighting servers like Nick, Sherri, and Yesim.
Food Consistency
While many reviews noted delicious and well-prepared food, there were several complaints about food quality and temperature, especially with takeout orders.
Cleanliness
The restaurant maintained a clean environment, which was positively mentioned by multiple customers.
Takeout Issues
Several customers reported problems with takeout orders, including delays, missing items, and food quality not matching dine-in experiences.
AW
Alyvia Weston
Feb 24, 2026
5.0
Very clean and quick service. Nick was attentive and efficient. We will most definitely be back!
PG
Pierre Guay
Feb 19, 2026
5.0
We had lunch with a work retiree group.
Our chicken was tender and hot, the French fries were very good.
Had a nice caramel cheese cake, also very delicious. Considering the size of our group, the food was served quite quickly.
The service was also very good, Considering the availability of staff.
SL
Sherri and Hailey Lane
Feb 18, 2026
5.0
We love coming to this location. Sherri is the best waitress ever. We come 2x a week just to see her. She is so friendly and lovely. Such a wonderful experience
CS
Coty Seifried
Feb 18, 2026
5.0
Sherri is a phenomenal waitress, she is always very professional, quick and efficient when our family comes. Highly recommend 🔥
CG
Cam Goede
Feb 12, 2026
5.0
A nice stop for lunch in Paris, Ontario.
Nick, our server was efficient and friendly and the food, delicious as always.
Does Swiss Chalet at 82 Dundas Street East, Paris offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
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