Swiss Chalet in Paris, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Customers frequently praised the attentive and friendly service from staff, with specific mentions of several outstanding servers.
Food Quality
Mixed reviews on food quality; while many enjoyed their meals, several customers reported issues with takeout orders, including cold food and missing items.
Takeout Experience
Numerous complaints about the takeout service, including long wait times and inconsistent food quality compared to dining in.
Manager Interaction
Positive feedback regarding managers who personally addressed customer concerns and provided excellent service.
DA
Darin Ayres
1 day ago
4.0
Food is always good, cooked properly and always ready when picking up.
KS
Kevin Sharpe
Jan 2, 2026
5.0
We had take out like we always do for a night of not cooking… but this time the dinner was not quit up to par like it always is… and I’m not one to complain but this time I had to…
And call the resturant and they immediately
Corrected and replace our dinners and when I picked back up… the manager personally handed me our meal apologizing for the inconvenience…. Best service I have ever had… and so glad there is people still willing to make things right in today age…
Wish I can remember the managers name…
But thank you for the great service
Your team should be proud…
TC
Teresa Culpeper
Dec 28, 2025
5.0
It arrived way before we were told - bonus! It was hot and delicious. The driver was polite, friendly, a real champ! Thank you!!
AB
Anita Boos
Dec 27, 2025
5.0
Great. There was a large group of us that met at Swiss Chalet. They were very accommodating and our server was very patient with all of us.
MP
mellisa paul
Dec 27, 2025
2.0
Usually when we eat in at this location the food is good. But we ordered tonight, and the quality is not there and this isn’t the first time with ordering out it hasn’t been good. I ordered the festive special did not get any stuffing, my chicken is DRY as hell, the ribs were meh and my lettuce in my salad is brown. I really don’t understand why the take out experience is worse then the dine in, but this was a total waste of money. Very disappointed
Does Swiss Chalet at 82 Dundas Street East, Paris offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours for Swiss Chalet at 82 Dundas Street East, Paris?
Swiss Chalet in Paris is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet in Paris offer delivery and takeout options?
Yes, they offer delivery and takeout. You can order online via their website or mobile app, which also includes curbside and in-restaurant pickup options.
How can I place an order ahead of time at Swiss Chalet Paris?
You can order ahead online through the Swiss Chalet website or their mobile app for convenient curbside pickup, in-restaurant pickup, or delivery.
Are there any special deals or promotions available at Swiss Chalet Paris?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal options. Check their Specials & Deals page for details.
Is there a Braille menu available at the Swiss Chalet in Paris?
Yes, every Swiss Chalet location with a dining room, including the one in Paris, provides a Braille menu.
Does Swiss Chalet Paris cater to dietary needs such as vegetarian or gluten-friendly options?
Yes, they offer vegetarian and gluten-friendly options. Please consult their Nutrition & Allergy Guide for detailed information.
Is Swiss Chalet at 82 Dundas Street East locally owned and operated?
Yes, the Paris location is owned and operated by local Canadian franchisees, supporting the community's economy.
What nearby coffee options are available if I want a drink before or after dining at Swiss Chalet?
Starbucks is located nearby, so you can enjoy a coffee either before your meal or as a refreshing treat afterward.
Are there nearby grocery stores for convenient shopping when visiting Swiss Chalet Paris?
Yes, Jay's NOFRILLS and No Frills supermarkets are close by, making it easy to combine shopping and dining in one trip.
What wellness facilities are near Swiss Chalet Paris for a relaxing activity after dining?
Up Yoga and Wellness studio is nearby, offering yoga sessions that you might enjoy following your meal at Swiss Chalet.