Brand Certified
Swiss Chalet
4.4(924 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
1598 18 Ave E., Owen Sound, ON
N4K 0A4, Canada
Certified by Swiss Chalet • Mar 01, 2026
(519) 376-9634
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/owen-sound/1598-18-ave-e.
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Owen Sound, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.4
924 reviews
5 stars
655
4 stars
122
3 stars
50
2 stars
32
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service, particularly highlighting servers like Kathie B and Jennifer.
Food Quality
While some reviews noted excellent food, others reported issues with food temperature and portion sizes, indicating inconsistency.
Cleanliness Issues
Several customers mentioned cleanliness problems, including sticky tables and dirty bathrooms, which detracted from their dining experience.
Order Accuracy
There were complaints about incorrect orders and delays in service, suggesting a need for better kitchen management.
- JKJames King2 days ago5.0Placed an online order for pick up. It was ready to the minute of the pick up time I was given. Staff were prompt and courteous. Overall very nice experience.
- LKLennox KuhlFeb 16, 20265.0We were a party of 8 and walked in with no problems. We had very good service from our server Kathie B.
- JJJamieFeb 15, 20265.0Never disappointed at this location. Our server Kathie B. is super efficient, attentive and friendly. Overall great experience.
- MTMichael ThiffaultFeb 9, 20265.0An excellent place to dine. Service was exceptional, very prompt, friendly and caring for our every need. Jenn, our exceptional hostess was very pleasant and professional in her role as our server. Food, as usual, was excellent with just the right portion to fill our hungry appetite. Very good value for the price we paid. Highly recommended 👌.
- MFMichele FischerFeb 3, 20265.0Dined here yesterday (Monday) we were seated immediately and were pleased to have a wonderfully attentive, helpful friendly server. My meal was the most delicious I've had at a Swiss Chalet in 40 years. Very enjoyable outing all around. The table surfaces need to be refinished badly they are so sticky from the cleaning required since COVID. We were offered the paper 'kids' placemats which we accepted and had fun doing the word puzzle....we are Seniors :)
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1598 18 Ave E., Owen Sound have a drive-thru?
Yes, Swiss Chalet at 1598 18 Ave E., Owen Sound has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 1598 18 Ave E., Owen Sound offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does Swiss Chalet Owen Sound accept reservations?
Yes, Swiss Chalet Owen Sound accepts reservations that can be made through their website.
What are the opening hours of Swiss Chalet at 1598 18 Ave E., Owen Sound?
Swiss Chalet Owen Sound is open from 11:00 AM to 10:00 PM Monday to Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Can I order delivery or takeout from Swiss Chalet Owen Sound?
Yes, delivery and takeout are available. You can order online through their website or mobile app, with options like curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet Owen Sound have a drive-thru service?
Yes, this location offers a drive-thru for your convenience to enjoy their menu without leaving your car.
Are there vegetarian or gluten-friendly options available at Swiss Chalet Owen Sound?
Yes, they offer vegetarian options and provide a Nutrition & Allergy Guide to accommodate gluten-friendly and allergen-sensitive guests.
Does Swiss Chalet Owen Sound offer any specials or deals?
Yes, they have various deals including limited-time promotions and family meal offers, which can be found on their Specials & Deals page.
What nearby restaurants can I visit in the Owen Sound area?
Near Swiss Chalet Owen Sound, you can find Harvey's for burgers and fast food, Montanas BBQ and Bar for barbecue and drinks, and Boston Pizza for pizza and chicken dishes.
Where can I shop for groceries or general retail near Swiss Chalet Owen Sound?
Nearby you will find Walmart Canada for groceries and general retail items, Canadian Tire for department and home goods, and Value Village for thrift and vintage shopping.
Are there automotive services near Swiss Chalet Owen Sound?
Yes, automotive services are available nearby including Kia of Owen Sound for vehicle sales, Great Canadian Oil Change for maintenance, and Carquest Auto Parts for supplies.
Is Swiss Chalet Owen Sound family-friendly and do they have a children's menu?
Yes, Swiss Chalet Owen Sound welcomes families and offers a children's menu to accommodate younger guests.
Brand Certified Facts from Swiss Chalet
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Certified March 01, 2026Yext Knowledge Graph
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