About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Owen Sound Subway® Restaurant at 1565 16th St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
263 reviews
5 stars
94
4 stars
86
3 stars
32
2 stars
12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude behavior from staff and inadequate handling of customer complaints.
Food Quality
Several customers reported issues with food quality, such as stale bread and incorrect orders, while others praised the freshness of the ingredients.
Staff Performance
Mixed feedback on staff performance, with some customers praising individual employees for their service, while others criticized the overall lack of training and professionalism.
Order Accuracy
Many customers experienced issues with incorrect orders, both in-store and through online platforms, leading to dissatisfaction.
Cleanliness
Concerns were raised about cleanliness and hygiene practices, particularly regarding staff handling food without proper sanitation.
- SSSpencer SmithDec 28, 20251.0Ordered soup through the app, but the store didn’t have it. They said they couldn’t refund me in-store and told me to use the app, which has no refund option. They also don’t answer the phone. Will not be returning.
- MJMary JohnsonNov 30, 20255.0I had a black Forest ham with shredded cheese, lettuce, sliced cucumber, thinly sliced red onions, pickles, yellow mustard and mayo on a lightly toasted Italian herbs and cheese 12 inch sub. They didn't have any just plain Italian white subs available so I had to get the Italian herbs and cheese.
- JHJordan HubertNov 25, 20251.0Where is small quantity?
- LSlakhvir singhNov 10, 20251.0paid full amount got half of it. Missing side items & without cutlery. Pick up the 4th call
- RRRohit Rana (么RẪñẫ)Aug 23, 20251.0Terrible experience at this Subway. I asked to have my sandwich grilled, which I do at other locations all the time without a single issue. A brown guy refused and gave me the excuse of “too many toppings,” which simply wasn’t true. My sandwich had a normal amount, nothing excessive at all. This shows either laziness or a complete lack of customer care. Other Subways manage the exact same request easily, so why can’t this location? Instead of trying to accommodate a paying customer, the staff chose to argue and dismiss my request. If this is how they treat customers over something so simple, I can only imagine how little effort goes into the rest of their service. I will not be coming back, and I wouldn’t recommend this location to anyone who expects basic professionalism or consistency from Subway. If there were an option for 0 or negative stars, this location would definitely deserve it because of that attitude guy.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Owen Sound?
The Subway is located at 1565 16th St E, RR 1, Owen Sound, ON N4K 5N3, Canada.
What are the opening hours of the Subway at 1565 16th St E?
The restaurant is open from 7:00 AM to midnight Monday to Friday, 8:00 AM to midnight on Saturday, and 8:00 AM to 11:00 PM on Sunday.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Does the Subway offer catering services?
Yes, this Subway offers catering services to meet your event needs.
Can I order food online or use pickup services at this Subway?
Yes, you can order online through their website or app, and they offer in-store pickup and curbside pickup.
What payment methods are accepted at this Subway location?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does this Subway location have dine-in and drive-through options?
This Subway offers dine-in service but does not have a drive-through option.
What nearby health and wellness stores can I visit near the Subway at 1565 16th St E?
You can visit Nutrition House Owen Sound, a health food store specializing in naturopathic and holistic vitamins and supplements, located near the Subway.
Are there any courier or delivery services close to this Subway?
Yes, DHL Service Point (THE UPS STORE #429) providing courier and delivery services is nearby and convenient for handling your shipping needs before or after your visit.
What other useful services are near the Subway restaurant in Owen Sound?
Nearby you'll find Shred Nations for shredding and professional services, Pharmasave Sally's Pharmacy for health and medical supplies, and Glimmer Owen Sound for nursery, landscaping, and gardening services.