Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and stale or poorly prepared food.
Cleanliness and Hygiene
While some noted cleanliness in the dining area, there were significant complaints about unsanitary conditions, including locked bathrooms and improper food handling.
Staff Training
Many reviews pointed out a lack of effective communication and understanding among staff, leading to frustrating customer experiences.
Parking and Accessibility
Customers expressed dissatisfaction with limited parking and difficult access to the restaurant, impacting their overall experience.