McDonald's

3.5
1914 reviews
Drive-Thru Curbside McDelivery
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Business Details

1015 - 10th Street West, OWEN SOUND, ON
N4K 5S2, Canada
(519) 371-3363
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1015 - 10th Street West, OWEN SOUND, ON
N4K 5S2, Canada

Hours

Reviews

3.5
1,914 reviews
5 stars
619
4 stars
501
3 stars
355
2 stars
163
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and slow service, while others praised friendly and efficient employees.

Food Quality

Many reviews highlighted issues with food temperature and quality, including cold items and incorrect orders, although some customers found the food acceptable.

Cleanliness

There were mixed reviews regarding cleanliness, with some noting clean dining areas while others pointed out dirty bathrooms and unkempt tables.

Value for Money

Several customers felt that the prices were not justified by the quality of food and service, expressing dissatisfaction with the overall value.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and requiring customers to wait or park, leading to frustration.
  • ND
    Namrata Davey
    4 days ago
    5.0
    Staff is well trained and had no problems so far
  • DS
    Daniel S
    Jan 3, 2026
    4.0
    Everytime I say light ice they fill it to the top, been getting their lemon splash and I swear I only get 4 sips before it’s gone because of all the ice. I also have to check to see if they got all my items correctly because they have a habit of missing a few items.
  • LC
    Linda Carter-Wuensch
    Dec 22, 2025
    1.0
    $75 to feed 2 adults and 2 kids. Fries were served cold, burger bun was stale, burger not warm enough to melt cheese. We ate in, the restaurant and kids area had no heat. Included in the $75 was Grinch socks as well. Definitely not worth the money. Kids did enjoy the indoor playground dispute the coldness.
  • PB
    Paul Burke
    Dec 8, 2025
    1.0
    order a quarter pounder with cheese combo the burger was cold. The fries were half full and half burnt. I had a coffee with the meal as well thank God it wasn't burnt too. Worst McDonald's ever.
  • ZA
    Zaheer Ud Din Ahmad
    Nov 27, 2025
    2.0
    This was my second time ordering food in the morning, and I observed that the staff did not greet customers or display the level of courtesy expected under McDonald’s customer service standards. The manner in which the employee spoke to me was disrespectful and appears to be inconsistent with McDonald’s Code of Conduct and customer service policies. I respectfully request that this matter be reviewed and that appropriate corrective action be taken to ensure compliance with established service guidelines.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Owen Sound?

McDonald's Owen Sound is open daily from 5:00 AM to 11:59 PM.

Does McDonald's Owen Sound offer delivery services?

Yes, McDonald's Owen Sound offers delivery every day from 5:00 AM to 11:59 PM.