Numerous customers reported issues with food quality, including dry chicken, small portions, and stale fries.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, many others experienced rude interactions and poor service.
Order Accuracy
A significant number of reviews highlighted problems with incorrect orders and poor communication from staff.
Cleanliness and Maintenance
Several customers noted that the restaurant appeared unclean and in need of renovation.
Operational Issues
Frequent complaints about the restaurant being closed during operating hours and long wait times for food.
DD
Deaf Rage DooM
Nov 12, 2025
1.0
Too old building. Need new building!
ML
Mathew Londry
Oct 27, 2025
1.0
Once again this shame of a restaurant gave me and my employees food poisoning!! One of these days they’ll kill someone and they don’t even care..
TT
today tomorrow
Sep 21, 2025
1.0
They made the order wrong. I called them and the lady who answered had no idea what I was saying. I finally repeated it for a 6th time and she realized what I was saying. She then told me she entered the wrong order. That I could come back and buy the right order. This store is pathetic. Food was cold and small, salad was half full. Spend your money somewhere else. You'll still be hungry if you get food from here. Worst KFC I've ever been to.
AM
Abel Macedo
Sep 20, 2025
1.0
Ordered two 4 pc combos. I asked the cashier if the combos come with salad. She told me the options and I wanted two individual Mac salads. After I paid she told me they only have 4 pics of chicken and I would have to wait 17-19 minutes for the chicken. I said I was in a bit of a hurry she then said she had 4 tenders. I said fine.
When I went to eat my meal I then realized the cashier substituted my fries for the salad which was not what I asked for.
Totally disappointed. I guess to get the orderes correct we must have to spell everything out. The cashier should not assume.
I am not eating at this location again.
I'm done. Been here before and long waits and staff locking the door while inside was a few encounters I have had in the past.
AM
Autumn Mckay
Aug 28, 2025
1.0
there has not been a single time I've ordered from here where my order was correct and my fries weren't stale, if you order dark meat only you better bet you're getting at least one piece of white meat, and on the flip side an order of white meat only came with the majority dark meat. the pieces you get are tiny and mostly bone.
a few years back i learned from someone who worked in the kfc in Kincardine (before it shut down) that they changed the way they cut the chicken to get more pieces out of a single bird, which was noticeable at the time but shrinkflation was hitting everything and the change made i believe 2 more pieces so the sizes of the pieces still weren't too bad. it was a few years after the store in Kincardine closed that i moved to Owen Sound, but either this franchise specifically is cutting the chicken to get twice as many pieces out of it or kfc as whole really screwed up changing the standard for how to divide the chicken again.
save yourself some money and just get popeyes, you pay basically the same price for significantly better quality and portion sizes.
KFC Owen Sound is open daily from 10:30 AM to 11:00 PM.
Where is KFC located in Owen Sound?
KFC is located at 1001 - 3rd Avenue, Owen Sound, ON, N4K 1A5, Canada.
How can I contact KFC Owen Sound by phone?
You can reach KFC Owen Sound at +1 519-376-6100.
Does KFC Owen Sound offer halal food options?
Yes, KFC Owen Sound is categorized as a Halal restaurant, offering halal food options.
Where can I find more information or order online from KFC Owen Sound?
You can visit their official website at http://kfc.ca for more information and online orders.
What type of food does KFC Owen Sound specialize in?
KFC Owen Sound specializes in fast food, with a focus on chicken dishes and meal delivery services.
Is there public transit access near KFC Owen Sound?
Yes, the Owen Sound Transit Terminal bus station is nearby, making it convenient to reach KFC via public transportation.
Are there any popular dining options near KFC Owen Sound?
Nearby dining options include the 10th Street Diner and Rising Sun Bakery for breakfast and brunch, as well as Shorty's Grill for American cuisine.
What nearby places of interest can I visit before or after dining at KFC Owen Sound?
You can check out the Georgian Bay Symphony for concerts, or visit the Intersections Wood Collaborative and Whimsy art galleries close by.
Are there services around KFC Owen Sound to help with vehicle needs?
Yes, nearby automotive services include Owen Sound Car Wash, Carquest Auto Parts, Shell Canada gas station, and The Wright Automotive Machine Shop for repairs.