Swiss Chalet

Reviews

• TR

  Tom Rizk

  5 days ago
  5.0
  Ordered Loaded Perogies. Tasty for fast food. Ordered 1/4 chicken with baked potato.. The dipping sauce and the best chicken good combination. Chicken cooked perfect. Always leave happy. Thanks Tara for the pleasant conversation. Tom
• RB

  Randall Born

  5 days ago
  5.0
  We have an family supper for 7 people on Easter Monday at the Innes/Cryville Swiss chalet location in Ottawa . The dinner was event and the service by Tara was at least 5 star which made our supper event quick and very enjoyable Thank you Randy Born
• SM

  Stephanie McGuire

  Mar 21, 2026
  1.0
  Sadly, this Swiss Chalet experience was absolutely terrible. Despite many mistakes, including a mix up by our waitress that caused my son to wait 20 extra minutes, there was no sorry or reduced price. We waited 15 minutes after she took our glasses for refills and returned with a wrong beverage. They ran out of the potato bacon soup even before the supper rush. They also ran out of the red wine my mother was hoping for. Never once did our waitress come back to the table to ask if we needed anything. We went without butter and chalet sauce. We only got refills because I leaned out into the walk area. We chose Swiss Chalet because this was my mother’s favourite restaurant for her birthday. Huge disappointment and we left knowing we will not ever go back.
• EJ

  Emma Jade

  Mar 21, 2026
  1.0
  by far the worst experience I’ve had at a restaurant. Waited 40 minutes for food, waiter messed up one of our mains then had to wait for it to be fixed in the mean time they must have left the other plate out because when it finally came back out it was freezing to the point the gravy on the poutine was starting to solidify. Took one bite of the chicken wrap and the bacon was freezing cold and the meat was all cartilage. When we asked for the bill took an additional 15 minutes to receive it and waiter didn’t even ask what was wrong with the food or if everything was okay… also a little side note from someone who works in the service industry please make sure your pants aren’t sagging below your apron tie.
• FD

  fatoumata DOLO

  Mar 21, 2026
  1.0
  Total disappointment. My kids were really excited to eat there, but when we arrived, they pretended to ignore us at first. Then, when they finally deigned to give us a table, it was another story entirely—it took forever for a server to come over and take our order. We ended up giving up, the kids were practically on the verge of tears when we resigned ourselves to leaving; we didn’t even get an apology when we expressed our disappointment. P.S: We’re Black. Deception total, mes enfants étaient tout excités d'y manger, quand nous sommes arrivés, ils ont d'abord fait semblant de nous ignorer, puis quand ils ont enfin daigner nous donner une place, c'était une autre paire de manche pour qu'un serveur vienne nous voir et prendre notre commande, nous avons fini par abandonner, les enfants étaient limite au bord des larmes quand nous nous sommes résignés à partir, même une excuse nous avons pas reçu quand nous avons exprimé notre déception. Ps: nous sommes black.

Frequently Asked Questions About Swiss Chalet