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Shawarma Garlic & Onion

4.6
(1417 reviews)

Business Details

1465 Richmond Road, Ottawa, ON
K2B 6R9, Canada
(613) 828-4455

About

Restaurant Delivery Service

Location

Shawarma Garlic & Onion
1465 Richmond Road, Ottawa, ON
K2B 6R9, Canada

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.6
1,417 reviews
5 stars
1,145
4 stars
122
3 stars
46
2 stars
37
1 star
67
  • AC
    Adrian Christie
    2 days ago
    5.0
    I liked the saj bread style shawarma, totally delicious. The staff was nice and friendly, the premises seemed clean and well maintained. I was VERY satisfied by the value that I got with that sandwich. Two people ate a decent meal with a small desert for like $13. I checked the purchase total before paying because I thought they forgot to charge me for something. Please go and support this if you care about value and small businesses.
  • TC
    Tiberius Commodus
    Apr 5, 2026
    5.0
    I came to this establishment, because my children saw the advertisement on TIKTOK. I don't eat shawarma , however my children like to eat shawarma. I'm not sure bout the other negative reviews, but it's a fast food place. I appreciated the well mannered employees. The respect they gave off to the customers and patience they had, while training a new employee. They have good deals and I drove 25 km. If I lived in the area I would eat there everyday because of the great deals and hospitality. I'm not sure why ppl give negative reviews for a place with such great pricing and great food. I definitely recommended this place to family and friends. I hope you keep up these great deals in this economy. May God bless you and I hope your establishment flourishes, sir. Thank you
  • GJ
    Glenn Johnston
    Apr 3, 2026
    1.0
    Have been going here since they opened and was always great. Haven't been in a while and its changed quite a bit. Ordered 2 sandwiches and honestly they were absolutely terrible. I hope this was a fluke, but I don't know if ill be going back again
  • MA
    Maha Abdul-Ghani
    Mar 27, 2026
    5.0
    I don't even know where to start the people there are so kind and welcoming everything there is clean and well organized the food is very good I've been to different sharwama places but this one is so good the garlic is so creamy and fluffy and the chicken is juicy their garlic potatoes are so good very soft I recommend coming here nothing disappoints.
  • HA
    Hamad Akhtar
    Mar 22, 2026
    1.0
    Update: I emailed the business as per their instructions in the below message 10 days ago and didn’t hear back from them at all. I think someone else posted the same saying they never got the response. So may be they are just replying on google to show the world that they care? Worst experience I’ve ever had at a restaurant. I had heard a lot about this shawarma place, and even though it’s quite far from our home, I finally decided to visit with my wife and our 2-year-old. We arrived at 8:20 PM and immediately noticed that the dining chairs were already upside down. I asked an employee if we could still eat inside. Instead of a clear answer, he went back and spoke with other staff in Arabic for a few minutes. Eventually, he told me they “close at 8:40 PM,” giving us barely 15 minutes. To clarify, I asked if he meant they stop taking new orders at 8:40 PM but allow customers to finish their meals since their listed closing time is 9:00 PM (as shown on Google and on their door). He bluntly said no, in a very rude tone. We had driven 20 km to get there, so despite the poor interaction, I agreed to eat quickly, hoping they might at least allow us a few extra minutes. Instead, at exactly 8:40 PM, the same employee came back and said, “Not to rush you, but we close in 3 minutes.” At that point, it was clear they fully expected us to leave immediately, despite advertising a 9:00 PM closing time. That is completely misleading and unacceptable. To make matters worse, my wife found a hair in her sandwich. When I brought this up, the employee showed no concern and casually told me to “come tomorrow” for a replacement. I explained that I had already driven 20 km and would not be coming back just for a sandwich. His response? “Talk to the owner tomorrow.” No apology, no accountability, no attempt to resolve the issue on the spot. I was extremely frustrated, but chose to leave quietly for the sake of my family. Between the rude service, misleading hours, and completely unacceptable food hygiene issue, this was an incredibly disappointing experience. I will definitely not be returning

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Certified April 12, 2026Yext Knowledge Graph
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