Mexicali Rosa’s is unlike any other “Mexican” concept out there today. Often copied, but never duplicated, we truly provide authentic “California Style Mexican Food” in our restaurants. Our food originates from the northern border of Mexico and the southern border of California, hence the reference to the authentic product that we cook. The result from blending both cultures creates a taste profile unique only to Mexicali Rosa’s. This cooking style incorporates the simple earthly ingredients of Northern Mexico with the subtle blending of spices and flavors of Californian Cuisine. Mexicali Rosa’s also provides our guests with the atmosphere of being South of the Border. The original Mexicali Rosa's Since 1979 is back in the Ottawa market!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.