Brand Certified
Thai Express Restaurant Ottawa
4.0(287 reviews)
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Business Details
499 Terry Fox Dr, Ottawa, ON
K2T 1H7, Canada
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
(613) 270-8860
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
About
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Hours
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Reviews
4.0
287 reviews
5 stars
153
4 stars
53
3 stars
33
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
Food quality varied significantly; while many enjoyed the flavors and freshness, several customers found dishes bland, oily, or poorly prepared.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Order Accuracy
There were multiple complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.
Value for Money
Some customers felt the portion sizes were generous and reasonably priced, while others felt the food was not worth the cost.
- JMjacob murrayFeb 14, 20265.0This was the BEST experience I’ve ever had at Thai Express. We only ordered one meal to share, and she brought us two plates right away without us even asking. That alone showed she was paying attention. She brought the food to our table, made sure we had all our utensils and napkins, and was just super friendly the whole time. While we were eating, she noticed we didn’t have water and told us exactly where the cups, ice, and water were. It seems small, but it made a big difference. Thank you very much for the great service😄
- LIloma imaFeb 14, 20265.0best experience i’ve ever had at a thai express! they are so so friendly and go above and beyond with their service. will definitely come to this location over others!
- MMarko -Feb 14, 20264.0I really like Thai Express, but Panda ice tea is just robbery (as Starbucks) for $6.50 you recive cup of ice with a bit tea, at least it taste good, but... It's wierd
- RRRahim RahimFeb 10, 20265.0The lady working is the kindest woman. Today she made me the best soup with a lot of care cuz of my cold. ❤️
- VSVish SJan 3, 20261.0They forgot to prepare the dish and sent the food like this. When I called they asked me to come to the store. I had ordered through a delivery service. I will not waste my money with them again.
Frequently Asked Questions About Thai Express Restaurant Ottawa
What types of dishes does Thai Express Restaurant Ottawa offer?
Thai Express Restaurant Ottawa offers authentic Thai cuisine including Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, General Thai®, curries, stir-fries, appetizers, and desserts.
Where is Thai Express Restaurant Ottawa located?
It is located at 499 Terry Fox Dr, Signature Center, Ottawa, ON K2T 1H7, Canada.
What are the opening hours of Thai Express Restaurant Ottawa?
The restaurant is open Monday to Wednesday and Sunday from 11:00 AM to 9:00 PM, and Thursday to Saturday from 11:00 AM to 2:00 AM.
What payment methods are accepted at Thai Express Restaurant Ottawa?
They accept cash and contactless payment methods.
How can I contact Thai Express Restaurant Ottawa?
You can reach them by phone at +1 613-270-8860.
Does Thai Express Restaurant Ottawa have a social media presence?
Yes, they are present on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
Can I find other dining options near Thai Express Restaurant Ottawa?
Yes, nearby places include Dairy Queen Grill and Chill for fast food and ice cream, Pure Kitchen Kanata for vegetarian and vegan options, and Fratelli Kanata for Italian cuisine.
What shopping options are available near Thai Express Restaurant Ottawa?
Nearby shopping includes Signature Centre shopping mall, Tanda Shoes store, Shoppers Drug Mart, and Jojo Coco candy store.
Are there any health and wellness services close to Thai Express Restaurant Ottawa?
Yes, Scissors Hair Studio beauty salon and Kanata Lakes Dental Centre are nearby for hair and dental care services.
How can I combine a visit to Thai Express Restaurant Ottawa with local amenities?
You can enjoy a meal at Thai Express and then visit Honey Coffee bar for coffee, shop at The Unrefined Olive grocery store for specialty foods, or stop by The Beer Store or LCBO for beverages nearby.
Brand Certified Facts from Thai Express Restaurant Ottawa
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Certified February 22, 2026Yext Knowledge Graph
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