Brand Certified
Thai Express Restaurant Ottawa
3.7(306 reviews)
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Business Details
2210 Bank St, Ottawa, ON
K1V 1J5, Canada
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
(613) 680-8977
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
About
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Hours
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Reviews
3.7
306 reviews
5 stars
179
4 stars
27
3 stars
16
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported issues like spoiled food, poor portion sizes, and lack of ingredients.
Service Issues
Numerous complaints about rude and unprofessional staff, with some customers experiencing poor service and long wait times.
Cleanliness Concerns
Several customers noted cleanliness issues, including finding hair in food and concerns about food safety and hygiene.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with the food and service, highlighting friendly staff and enjoyable dining experiences.
- MMMarie6 days ago1.0I haven't been to a Thai Express in a long time. Decided to go there tonight and regretted it. Quality has gone down and prices have gone up. Had the General Thai and the chicken was tough and chewy. There wasn't much sauce either. It's too bad because they used to be good. I won't be going back to a Thai Express again!
- FSFilm SerieFeb 7, 20261.0I have been in more than 50 countries and i have seen thousands of restaurants and I've never seen such a rude and unprofessional customer service. By faaaaar the rudest!!!
- MMMasonJan 29, 20261.0If you want food poisoning this the spot to eat at
- BWB WebkamigadJan 26, 20264.0I come to this location alot. Enjoy the food and the people.
- EDEva :DJan 18, 20261.0Ordered cauliflower fried rice. Asked for extra sauce. This is an absurd amount of sauce. Also ordered Tom Yum Soup and it came with the broth entirely spilt out in the bag. Gross and unprofessional.
Frequently Asked Questions About Thai Express Restaurant Ottawa
Where is Thai Express Restaurant Ottawa located?
Thai Express Restaurant Ottawa is located at 2210 Bank St, South Keys Shopping Centre, Ottawa, ON, K1V 1J5, Canada.
What are the opening hours of Thai Express Restaurant Ottawa?
The restaurant is open from 11:00 AM to 11:59 PM daily, with an additional late-night interval from 12:00 AM to 2:00 AM, seven days a week.
What kind of cuisine does Thai Express Restaurant Ottawa offer?
They specialize in authentic Thai cuisine with dishes like Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, curries, stir-fries, appetizers, and desserts.
What payment options are accepted at Thai Express Restaurant Ottawa?
The restaurant accepts CASH and CONTACTLESSPAYME as payment options.
How can I connect with Thai Express Restaurant Ottawa on social media?
You can follow them on Instagram @thai_express, Twitter @thaiexpress, Facebook at their page, LinkedIn, TikTok, and YouTube Channel for updates and videos.
Are there any nearby public transportation options to Thai Express Restaurant Ottawa?
Yes, Greenboro Station, a bus and train station, is nearby, making it convenient to reach the restaurant via public transit.
What other dining options are close to Thai Express Restaurant Ottawa?
Nearby dining options include Mucho Burrito, a Mexican fast-food restaurant, and McDonald's for quick meals.
Where can I shop for clothing near Thai Express Restaurant Ottawa?
Nearby clothing stores include Moores, GAP OUTLET, Mark's, and Joe Fresh for a variety of mens and womens fashion options.
Are there any pharmacies or health-related stores near Thai Express Restaurant Ottawa?
Yes, Shoppers Drug Mart, Pharmacy Care Clinic by Shoppers Drug Mart, Loblaw pharmacy, and Bashaal Ltd are nearby for health and pharmacy needs.
Does Thai Express Restaurant Ottawa offer any special menu with unique dishes?
Yes, they offer a Discovery Menu featuring a different dish each day at a special price, providing variety beyond their regular menu.
Brand Certified Facts from Thai Express Restaurant Ottawa
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Certified February 22, 2026Yext Knowledge Graph
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