Brand Certified
Thai Express Restaurant Ottawa
3.8(444 reviews)
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Business Details
265 Laurier Avenue East, Ottawa, ON
K1N 6P7, Canada
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
(613) 233-2119
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
About
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Hours
Certified by Thai Express Restaurant Ottawa • Feb 22, 2026
Reviews
3.8
444 reviews
5 stars
282
4 stars
30
3 stars
11
2 stars
19
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious and consistently good, there were several complaints about specific dishes being poorly prepared or tasting off.
Customer Service
Numerous reviews highlighted issues with rude and disrespectful staff, particularly an elderly man, leading to a negative dining experience for many customers.
Cleanliness and Hygiene
Several reviews raised serious concerns about hygiene practices in the kitchen, with reports of staff handling food without proper sanitation.
Service Speed
Many customers appreciated the quick service, especially during busy hours, although there were instances of order inaccuracies.
- ASAbhijit Sinha4 days ago5.0Best Thai Express Ever!
- RBRob BriggsFeb 18, 20261.0For those who may be swindled by the 3.8 star reviews at the time of this writing, look at the spectrum of reviews. All 1 stars or all 5 stars with barely any 2,3 or 4 stars. They offer a free food item with a 5 star review- which is despicable really. Use your heads and avoid this place like the plague. Now onto the review: The man who took my order was extremely rude. Like blatantly hostile for some inexplicable reason. I'm not a child- I'm a 32 year old man paying 23$ for noodles and a drink. I got my pad thai and they tasted oddly salty and oily. It left a terrible taste in my mouth. I couldn't even finish them This morning I feel ill and have been clutching the toilet since I woke up. With the attitude of the man who took my order I almost wonder if he messed with my food on purpose ... For the captured student audience I feel terrible for you. Grabbing pad thai on campus with friends was a highlight of my undergrad experience. You'd be more busy if you took literally half as much care in what you're doing. I've been before and there is a lady that sometimes works there and never had any problems with her. The men that work here are completely toxic. I will never go back and live right around the corner. How many adults have made the same decision as me ??? How is a pad thai salty?? What did he do to my food?? Disgusting. Putrid. Annoying. This may be the worst Thai Express in the country. Any self respecting owner would fix this problem
- JCJames clarkeFeb 12, 20265.0Good place lots of space for students super kind atmosphere
- FCFinn ChristieJan 26, 20265.0Always love eating here! Amazing food, amazing staff, amazing atmosphere! Definitely worth 5⭐️
- JRJeremy RoblesJan 23, 20261.0I had the chicken pad thai, AND I HATED IT. CAPITAL H? YOU HEAR ME? Noodles were SOUR. chicken was bland... The service was okay, but the food was not acceptable, I basically wasted my money. 16 dollars and 35 cents THROWN AWAY. I rate this 1 belly rub out of 5! IN FACT I DIDNT RUB MY BELLY AT ALL...🥺🥺🤬BELLY=EMPTY
Frequently Asked Questions About Thai Express Restaurant Ottawa
What type of cuisine does Thai Express Restaurant Ottawa offer?
Thai Express Restaurant Ottawa offers authentic Thai cuisine made with fresh ingredients and traditional flavors, including dishes like Pad Thai, Tom Yum Soup, and various curries and stir-fries.
Where is Thai Express Restaurant Ottawa located?
The restaurant is located at 265 Laurier Avenue East, Ottawa, ON, K1N 6P7, Canada.
What are the opening hours of Thai Express Restaurant Ottawa?
Thai Express Restaurant Ottawa is open daily from 11:00 AM to 11:59 PM and also briefly from midnight to 2:00 AM.
How can I contact Thai Express Restaurant Ottawa?
You can contact the restaurant by phone at +1 613-233-2119.
Does Thai Express Restaurant Ottawa accept contactless payments?
Yes, the restaurant accepts both cash and contactless payment options.
Are there any nearby coffee shops to Thai Express Restaurant Ottawa?
Yes, Starbucks Canada, a popular coffee shop, is located nearby and is a great spot to grab a coffee before or after your meal at Thai Express.
What other restaurants are located near Thai Express Restaurant Ottawa?
Nearby you can find various eateries such as Sushiman for sushi lovers, South St. Burger for burgers, and Shawarma Bits for Middle Eastern cuisine, providing many dining options in the area.
Is there a gym close to Thai Express Restaurant Ottawa?
Yes, Anytime Fitness is located nearby if you want to work out before or after dining at Thai Express.
Can I follow Thai Express Restaurant Ottawa on social media?
Yes, you can find them on Instagram @thai_express, Twitter @thaiexpress, Facebook, TikTok @thai_express, and their YouTube channel Thai Express.
What is the special Discovery Menu at Thai Express Restaurant Ottawa?
The Discovery Menu features a different Thai dish each day offered at a special price, allowing customers to try new and exciting flavors from Thailand.
Brand Certified Facts from Thai Express Restaurant Ottawa
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Certified February 22, 2026Yext Knowledge Graph
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