Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Ottawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
871 reviews
5 stars
339
4 stars
215
3 stars
115
2 stars
64
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and understaffing, leading to poor dining experiences.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold, dry, or poorly prepared meals.
Cleanliness Concerns
Customers noted cleanliness issues, including dirty tables and the presence of fruit flies, impacting their overall experience.
Friendly Staff
Despite the issues, many reviews highlighted the friendliness and helpfulness of the staff, which was a positive aspect of the dining experience.
Delivery Problems
Numerous complaints were made regarding incorrect or missing items in delivery orders, causing frustration among customers.
- GSGreg SommervilleOct 16, 20195.0The food tastes good, and the service was fast and friendly. If you're pressed for time, and are in a budget, this place will satisfy those needs.
- ALAmber LepineJun 7, 20181.0Place my order on app @9pm delivery time given 2as 10:17 pm delivery man named Henry showes up @10:50 and my order isn't even in his bag and by this time Swiss chalet @540 Montreal Road is closed so I got no meal had my credit card charged N lost 1000 Sean points as I used them to help pay the bill. I am so not impressed considering I order from them twice a month and done in 1 time a month Very hungry and angry customer Amber
- JWJames WazenMar 31, 20184.0Service is always great and the restaurant always very clean. I have yet to be served pink chicken at this spot, so that's a good thing.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 540 Montreal Rd, Ottawa offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet at 540 Montreal Rd, Ottawa known for?
Swiss Chalet is famous for its authentic rotisserie chicken, slow-roasted over an open flame, along with fresh-cut fries and their Signature Chalet Sauce.
What are the operating hours for Swiss Chalet at 540 Montreal Rd, Ottawa?
The restaurant is open daily from 11:00 AM to 10:00 PM, with Sunday closing slightly earlier at 9:30 PM.
Does Swiss Chalet at 540 Montreal Rd, Ottawa offer delivery and takeout services?
Yes, Swiss Chalet offers both delivery and takeout. You can place orders online via their website or mobile app for convenience.
Can I order ahead online or use curbside pickup at Swiss Chalet Ottawa - Montreal Rd?
Yes, you can order ahead online through the website or mobile app, and choose curbside pickup, in-restaurant pickup, or delivery options.
Are there any vegetarian or gluten-friendly options available at Swiss Chalet Ottawa - Montreal Rd?
Yes, they offer vegetarian and gluten-friendly options. Please consult their Nutrition & Allergy Guide for detailed information.
Is Swiss Chalet at 540 Montreal Rd, Ottawa family-friendly and do they have a children's menu?
Yes, Swiss Chalet welcomes families and children and offers a children's menu.
Does Swiss Chalet Ottawa - Montreal Rd serve alcohol and coffee?
Yes, they serve liquor, beer, wine, cocktails, and coffee at this location.
What are some nearby places to Swiss Chalet at 540 Montreal Rd, Ottawa that customers might visit?
Nearby places include M&M Food Market (supermarket), Pizza Hut (pizza restaurant), and Evertrain Fitness (gym). Customers can shop, grab additional food options, or visit the gym before or after dining at Swiss Chalet.
Is there a shipping or printing service close to Swiss Chalet Ottawa - Montreal Rd?
Yes, The UPS Store #149 and The UPS Store freight and cargo services are nearby, useful for customers needing shipping or printing services when visiting the area.
Where can I find health and organic food stores near Swiss Chalet at 540 Montreal Rd, Ottawa?
Nearby you can visit Kardish Health Food Centre, an organic grocery and vitamins store, offering health products for customers interested in wellness.