Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Ottawa Subway® Restaurant at 501 Smyth Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
They consistently close early, stating stock issues. Regularly denies service up to two hours before closing hours.
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Morgan in Ontario
Jan 18, 2026
4.0
Located in the hospital cafeteria area, microwaves available, drinks over priced but the bread was not stale and only 2 sandwich add ons were unavailable. I had a toasted 6” ham, spicy cheese with lots of various vegetables, sweet onion sauce and it was good. They refuse to allow scan for points which is a great way to anger app users. I don’t mind that we cannot order online, redeem points or use online coupons at this location but allowing points collection should be mandatory at all locations.
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Tara T
Nov 3, 2025
1.0
All of our buns were rock hard (we did not have them toasted) No refunds
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Krunal Patel
Sep 9, 2025
1.0
I’ve been visiting this Subway location multiple times, and unfortunately, I keep
encountering issues with their ingredient availability. I ordered a veggie sub, but they often don’t have the veggie patty in stock. On one visit, I was lucky to get it, but that day they were out of spinach.
This seems to happen every time I visit, which is frustrating, especially since I’ve never had this problem at other Subway locations. Given that this is a hospital location with many customers, it seems like they are not keeping an adequate supply of popular ingredients.
I hope they improve their inventory and ingredient management so customers can enjoy the menu as intended.