Subway

3.8
198 reviews
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Business Details

973 Montreal Road, Ottawa, ON
K1K 0S6, Canada
(613) 749-9467
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 973 Montreal Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
973 Montreal Road, Ottawa, ON
K1K 0S6, Canada

Hours

Reviews

3.8
198 reviews
5 stars
92
4 stars
41
3 stars
26
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Freshness

Many customers noted issues with food freshness, including stale bread and old vegetables, while a few praised the freshness of certain items like cookies.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions, while others mentioned a clean environment.

Order Accuracy

There were complaints about incorrect orders and missing items, contrasting with some positive experiences of accurate and satisfying orders.

Overall Experience

The overall sentiment was mixed, with some customers expressing loyalty and satisfaction, while others vowed never to return due to negative experiences.
  • MW
    Maple Grain Woodcraft
    Dec 24, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️Reliable and friendly spot on Montreal Road I’ve visited this Subway a few times now — both for dine-in and mobile pickup — and every experience has been smooth and satisfying. Orders are always accurate, service is quick, and the team keeps things friendly. It’s a solid go-to when I’m in the area. All good, and thank you all!
  • HG
    Hailey Grant
    Nov 8, 2025
    5.0
    I stopped by for a foot-long meatball sub and a box of cookies, and I was really impressed! The cookies were so fresh that they felt slightly warm, like they’d just come out of the oven. The sub was exactly as I ordered it, with just the right amount of sauce so the bread didn’t get soggy. I enjoyed it at home, and the vegetables—lettuce, bell peppers, and onions—were wonderfully fresh with a nice crunch. The macadamia nut white chocolate cookies were a standout. They had a slightly crunchy exterior, while the center was soft and chewy—absolutely delicious.
  • KN
    Kimberly Nope
    Sep 8, 2025
    1.0
    Customer service is a thing of the past now days. Wont be returning
  • HA
    Hala Othman (actively.fit)
    Sep 8, 2025
    1.0
    Horrible service has to call her owner for every answer then states can tell you in 5 to 10 minutes
  • CG
    C G
    Aug 30, 2025
    1.0
    My sub looked like it was stepped on the employee who made this clearly either needs to be retrained or let go! To top it off it was Ice cold Avoid this location and if desperate go to the nearest location
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Frequently Asked Questions About Subway

What are the operating hours of Subway at 973 Montreal Road, Ottawa?

The restaurant is open Monday to Friday from 8:00 AM to 11:00 PM, and on Saturday and Sunday from 8:30 AM to 10:00 PM.

Where is Subway located in Ottawa?

Subway is located at 973 Montreal Road, Unit 1, Ottawa, ON, K1K 0S6, Canada.