Subway

4.0
194 reviews
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Business Details

900 Greenbank Road, Ottawa, ON
K2J 1S8, Canada
(613) 843-1800
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 900 Greenbank Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
900 Greenbank Road, Ottawa, ON
K2J 1S8, Canada

Hours

Reviews

4.0
194 reviews
5 stars
101
4 stars
47
3 stars
13
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is generally viewed positively, with fresh ingredients noted, but some customers experienced issues with incorrect orders and poor preparation.

Cleanliness

Several reviews mention cleanliness issues, particularly with the bathrooms and overall store hygiene.

Service Speed

Many customers appreciate the quick service, although there are instances of delays and poor order handling.

Atmosphere

The atmosphere is described as pleasant and comfortable, though some customers noted limited seating.
  • CL
    Cristien Lyons
    Dec 31, 2025
    1.0
    Placed an online order through the app, arrived at the resto and waited an additional 20min before I had to speak to the worker about starting the order. They kept giving preference to walk ins. Orders should be filled in order of receipt, not preference to one over the other. Pizza sub had barely any marinara, making it dry and inedible.
  • SA
    Soud Aziz
    Dec 28, 2025
    1.0
    I’m disappointed with my recent visit. The employee I dealt with was unprofessional and not welcoming. I hope this feedback helps improve the service at this location.
  • AQ
    Abdirahman Qalinle
    Oct 26, 2025
    5.0
    Simran was working late shift and was able to whip up a last minute order 15 minutes before closing. Honestly, she went above and beyond!!!!
  • NJ
    Neha jani
    Oct 23, 2025
    5.0
    I had a really good experience at this Subway! The staff were friendly and quick, and everything was fresh and neatly prepared. I loved how I could choose my own ingredients — the veggies were crisp, and the bread was perfectly soft and warm. The place was clean and comfortable, making it a pleasant spot to enjoy my meal.🥬🥖
  • JW
    Jaime Walsh
    Oct 19, 2025
    1.0
    I usually don't have issues with this location, but this evening's service was awful. Your employee needs to learn customer service. *Update*: You have a staff member that simply does not have any common sense, ability to prep food in a timely manner or be courteous to instore customers. You may want to revise your staff training. She needs a few lessons in how not lose you business.
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Frequently Asked Questions About Subway

What are the opening hours of Subway at Barrhaven Mall?

Subway at Barrhaven Mall is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 2:00 AM.

Where is the Subway restaurant located?

The Subway restaurant is located at Unit #1013, 900 Greenbank Road, Barrhaven Mall, Ottawa, ON, K2J 1S8, Canada.