Subway

4.0
191 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 900 Greenbank Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
900 Greenbank Road, Ottawa, ON
K2J 1S8, Canada

Hours

Reviews

4.0
191 reviews
5 stars
100
4 stars
47
3 stars
13
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and attentive, others were reported as rude and unprofessional.

Food Quality

The quality of food received mixed reviews, with some customers praising the freshness and taste, while others reported issues with poorly made sandwiches and missing ingredients.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with the bathrooms and overall store hygiene.

Order Accuracy

There were multiple complaints regarding order accuracy, especially with online orders and special requests not being followed.

Atmosphere

The atmosphere was generally described as pleasant and comfortable, although some noted limited seating availability.
  • AQ
    Abdirahman Qalinle
    Oct 26, 2025
    5.0
    Simran was working late shift and was able to whip up a last minute order 15 minutes before closing. Honestly, she went above and beyond!!!!
  • NJ
    Neha jani
    Oct 23, 2025
    5.0
    I had a really good experience at this Subway! The staff were friendly and quick, and everything was fresh and neatly prepared. I loved how I could choose my own ingredients — the veggies were crisp, and the bread was perfectly soft and warm. The place was clean and comfortable, making it a pleasant spot to enjoy my meal.🥬🥖
  • BM
    bharat modi
    Oct 23, 2025
    5.0
    Love my food, also best packaging. They mark it down on all items on receipt with quite 😃 smiley.
  • JW
    Jaime Walsh
    Oct 19, 2025
    2.0
    I usually don't have issues with this location, but this evening's service was awful. Your employee needs to learn customer service.
  • FH
    Fei Han
    Oct 18, 2025
    1.0
    I placed order online and they took the money from my credit card. When I went to the store to take it and the store employee told me they received no online order. I verified the address with them and wait for another 5 minutes and still nothing. I have to wait 3 business days for the credit card transaction to be posted then dispute the charge. How inconvenient! I never place online order to Subway again!

Frequently Asked Questions About Subway

What are the opening hours of Subway at Barrhaven Mall?

Subway at Barrhaven Mall is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 2:00 AM.

Where is the Subway restaurant located?

The Subway restaurant is located at Unit #1013, 900 Greenbank Road, Barrhaven Mall, Ottawa, ON, K2J 1S8, Canada.