Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 1896 Prince of Wales Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
271 reviews
5 stars
181
4 stars
33
3 stars
12
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting specific employees for their excellent service.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and well-prepared meals, others reported issues with portion sizes and incorrect orders.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained facilities.
Order Accuracy
Several customers expressed frustration with incorrect online orders and inconsistent portion sizes, leading to dissatisfaction.
Atmosphere
The atmosphere was generally described as welcoming and comfortable, contributing to a positive dining experience.
- MSMarsha SmithNov 12, 20251.0Poor customer service
- HPHoward PikeOct 26, 20255.0Friendly staff and efficient service.
- SSSakshi ShahSep 24, 20255.0I had an amazing experience at this Subway location! The customer service was outstanding and the communication with the guy working there was excellent. The place was neat and clean, and my order was prepared exactly how I wanted it, no mistakes at all. The sandwich was properly grilled, toasted, and tasted so good. What really stood out was how welcoming the staff member was, greeting us with a smile. At other locations, I often feel rushed and barely get a word from the staff, but here it was completely different. Definitely one of the best Subway experiences I’ve had!
- AAapplecrisp2Sep 11, 20251.0Got a steak sub here a couple months ago and haven’t went back. The guy put maybe half the amount of steak that was supposed to go on. I was polite and just a normal customer. I also use to work at subway so I really do mean they put HALF the amount of steak on. Normally I would say something but The worker noticed how little of steak was on there and rather than putting the correct amount he stringed out the little bit of steak on there and proceeded with the order. He knew exactly what he was doing. Normally I’d take photos to back this up but I was in on my lunch brake and needed to eat… It’s like the food came out of his personal pay cheque or something... Will be going to the other subways in the city as there are plenty of them. I’m not asking for extra but I do expect the proper amount.
- AAArmin AziziAug 31, 20255.0Hi I would like to take a moment to thank Subway for their consistently great customer service. On my recent visit, I was assisted by Mihit. And palvinder who was incredibly professional, friendly, and attentive. He made sure my order was prepared exactly how I wanted, with a smile and a welcoming attitude. It’s rare to come across someone who takes such pride in their work and makes customers feel valued. Mihit’s positive attitude and excellent service turned a simple meal into a genuinely enjoyable experience. Thank you to Subway and especially to Mihit for going above and beyond. Please recognize him for his outstanding service!
Frequently Asked Questions About Subway
What are the opening hours of the Subway at 1896 Prince of Wales Drive?
The Subway is open Monday to Friday from 7:00 AM to 2:30 AM, Saturday from 8:00 AM to 2:30 AM, and Sunday from 8:00 AM to 11:30 PM.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Does the Subway at 1896 Prince of Wales Drive offer curbside pickup?
Yes, curbside pickup service is available at this Subway location.
Can I order catering services from this Subway restaurant?
Yes, this Subway offers catering services to help with your event needs.
What payment methods are accepted at Subway in Fisher & 16th Plaza?
They accept American Express, MasterCard, and Visa credit cards.
Is dine-in service available at the Subway located at Fisher & 16th Plaza?
Yes, dine-in service is available at this Subway restaurant.
What is the address and location details of this Subway restaurant?
The Subway is located at 1896 Prince of Wales Drive, Ottawa, ON, K2C 3W9, in Fisher & 16th Plaza.
Are there other Subway restaurants nearby this location?
Yes, there are multiple Subway sandwich shops and restaurants in the nearby area around Fisher & 16th Plaza.
What other dining options are close to the Subway at 1896 Prince of Wales Drive?
Nearby dining options include Papa Joe's pizza restaurant, Shawarma De Roza Middle Eastern restaurant, Milano Pizzeria, BNI - Business Lunch Exchange, and Waleemah catering.
What nearby services could I visit before or after dining at Subway?
You might visit Furever Doggy Salon for pet grooming, Oceanview Nails and Spa for beauty treatments, Fisher Glen Animal Hospital for pet care, or use the nearby U-Haul Neighborhood Dealer for truck rentals.